Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

Production Description field missing on all Virtual Machine guests

Production Description field missing on all Virtual Machine guests

I have realized that on Virtual Machines the Foundation Agent is not installed and in Insight Manager the Produdct Description field isn't available. Is there something we need to install on VM guests in order to have this functionality?
3 REPLIES
David Claypool
Honored Contributor

Re: Production Description field missing on all Virtual Machine guests

WMI needs to be enabled for HP SIM to gather information on virtual machines. It should then self-identify as "Virtual Machine" for MSVS and "VMware Virtual Platform" on ESX.

Re: Production Description field missing on all Virtual Machine guests

It does self identify, but when I open the SMH, there are several features missing, especially under settings. On hardware servers, I can specify something in the Product Description field, on VMs I cannot.
David Claypool
Honored Contributor

Re: Production Description field missing on all Virtual Machine guests

If you have installed the SMH on the virtual machine, un-install it. There's nothing for it to host. No agentware is required or provided for virtual machines.