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04-25-2008 08:18 AM
04-25-2008 08:18 AM
RSSM/HP SIM 5.2 Error
I'm having real problems getting RSSM to work with HP SIM 5.2. Though the SWM agent installs on the CMS when I run the setup routine to configure RSSM I encounter problems during registration, specifically I get the following error "The script IMSetup returned error code 255". I can OK the dialog box and move through the remaining steps on the wizard but after completion the package list is empty.
The server is a DL360 G5 running W2k3 Standard R2 x64.
Thanks
Steve
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05-18-2008 09:19 PM
05-18-2008 09:19 PM
Re: RSSM/HP SIM 5.2 Error
Check in About for the Autoregistration Status "complete:success".
Choose in Optons - Preferences for Global Automation Level "Manual".
Run in Actions "Test Connectivity" then "Check for Package Updates". Both must return a success.
Now the packages should be offered.
Install now ELMC for Windows. It is a prerequisite for WEBES.
Now your'e free in your settings in the "Global Automation Level".
Regards,
Werner
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06-23-2008 04:41 AM
06-23-2008 04:41 AM
Re: RSSM/HP SIM 5.2 Error
We have the same issue.
The registration process stops after a while with the following error message:
The script IMSetup returned error code 255
In the background a window appears which shows:
Installing SWM\CMSInstallationMonitor\jt.exe
Installation stops at ch15.
There aren't any packages shown to update.
Do anyone know the reason for that?
I attached a screenshot.
Thanks.
Regards,
Steffen
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07-30-2008 07:54 AM
07-30-2008 07:54 AM
Re: RSSM/HP SIM 5.2 Error
please check the following
Verify IIS is installed and
Internet Explorer Enhanced Security is
NOT Enabled
Internet Information Services (IIS) is used by the Network Services package that we
will be installing onto the CMS in a later lab. To verify that those features have been
installed and selected complete the following steps:
1. Go to Start > Control Panel > Add/Remove Programs.
2. From the selections on the left, click [Add/Remove Windows Components].
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03-20-2009 10:27 AM
03-20-2009 10:27 AM
Re: RSSM/HP SIM 5.2 Error
The script IMsetup returned error code 255
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03-23-2009 09:21 AM
03-23-2009 09:21 AM
Re: RSSM/HP SIM 5.2 Error
RSSM 5.2 fixes this problem I believe. But if you are still using 5.1, you need to be on the deskopt of the server and not in through RDP.
Nelson
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