I'm having real problems getting RSSM to work with HP SIM 5.2. Though the SWM agent installs on the CMS when I run the setup routine to configure RSSM I encounter problems during registration, specifically I get the following error "The script IMSetup returned error code 255". I can OK the dialog box and move through the remaining steps on the wizard but after completion the package list is empty.
The server is a DL360 G5 running W2k3 Standard R2 x64.
Check in About for the Autoregistration Status "complete:success". Choose in Optons - Preferences for Global Automation Level "Manual". Run in Actions "Test Connectivity" then "Check for Package Updates". Both must return a success. Now the packages should be offered. Install now ELMC for Windows. It is a prerequisite for WEBES. Now your'e free in your settings in the "Global Automation Level".
Verify IIS is installed and Internet Explorer Enhanced Security is NOT Enabled Internet Information Services (IIS) is used by the Network Services package that we will be installing onto the CMS in a later lab. To verify that those features have been installed and selected complete the following steps: 1. Go to Start > Control Panel > Add/Remove Programs. 2. From the selections on the left, click [Add/Remove Windows Components].
My experience is that RSSM will not install via a Windows RDP session. You need to be on the desktop of the server doing the install. I don't even think Console mode worked, if I remember correctly.
RSSM 5.2 fixes this problem I believe. But if you are still using 5.1, you need to be on the deskopt of the server and not in through RDP.
