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Server Management - Systems Insight Manager
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Redhat Linux root password changed. Now hpsim won't start.

David Frase
Occasional Advisor

Redhat Linux root password changed. Now hpsim won't start.

The root password was changed on the system where hpsim lives. When I run "service hpsim start" it looks like the process is starting but the system does not come back with an [ok]. The root prompt just appears. I scan /var/log/messages for errors, but there are none. I tried resetting the dbuser password using "mxpassword -a -x MxDBUserPassword=password" but that didn't make any difference.

The pgsql postmaster process is running, but no mx processes.
1 REPLY
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OpenView_Mike
Trusted Contributor

Re: Redhat Linux root password changed. Now hpsim won't start.

Unfortunately ~ or, fortunately for you, I've encountered this on many occasions.

 

Please refer to the attached PDF, as to how to use mxpassword -g to make the required changes, after the root user (or whatever user was leveraged to install SIM) has a password change.

 

HTH!

 

Stay Strong,

 

~ Michael "OpenView Mike" Stollaire

Best Regards,

~ Michael Stollaire