Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

Remote Support Client on hosted VM

MaierCH
Occasional Advisor

Remote Support Client on hosted VM

Hello @all,

can i use the remote support client with hp-sim on a hosted virtual machine that i can send hp eva service event´s to the hp support center ??
i only want to use the automatic service notification and not all the features from the HP Service Essentials Remote Support Pack.

The online pdf advice that The Service Essentials Remote Support Pack does NOT support being hosted on Virtual Systems.

regards

chris
3 REPLIES
David Claypool
Honored Contributor

Re: Remote Support Client on hosted VM

That is correct.
MaierCH
Occasional Advisor

Re: Remote Support Client on hosted VM

hi david,

are there now chance that the remote support client is running on the vm ??

thanks

best regards

chris
Peter Stankiewitz
Frequent Visitor

Re: Remote Support Client on hosted VM

Hello David,

did you know if HP will support RSP under VM in the next future?

Because a dual quadcore 3GHz is not the right host for the monitoring software.

Regards Peter