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Removing Desktop and laptop from HP SIM alerting ?

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Server-Support
Super Advisor

Removing Desktop and laptop from HP SIM alerting ?

Hi All,

Every working hours, I get almost hundreds of System is unreachable: Critical IT Infrastructure Alerts from workstation that is turned off by the users.

Can anyone please assist me in how to remove the Workstation shutdown alerting from HP SIM v7.5 ?

HP-SIM.JPG

Thanks in advance.

5 REPLIES
n0kia
Valued Contributor

Re: Removing Desktop and laptop from HP SIM alerting ?

You could create a collection of the Workstations.

Create a task using "Tool Search" > search for suspend > "suspend or Resume Monitoring" >

Pick your Collection " Workstations " > next > "Schedule" > Then for Step 3, use the "Periodically with Use time Filter.

Andrew_Haak
Honored Contributor

Re: Removing Desktop and laptop from HP SIM alerting ?

Same as the other question, create a collections that excludes the desktops and or credate a filter that prevents discovery of workstations. Do you know where to set these ??

Kind regards,

Andrew
Server-Support
Super Advisor

Re: Removing Desktop and laptop from HP SIM alerting ?

@Andrew_Haak thanks for the reply Andrew, since I'm new to this HP software, what's the steps to do that ?

Server-Support
Super Advisor

Re: Removing Desktop and laptop from HP SIM alerting ?

@n0kia I cannot find the way to create new collections that can be filtered with "workstations" attribute.

Seethe below screenshot

8H74UmI

Andrew_Haak
Honored Contributor
Solution

Re: Removing Desktop and laptop from HP SIM alerting ?

To create a collection :

Log into SIM and click on the Customize link under the System and Event Collections pane.  Here click on the new button on the right. Now you can create a collection by choosing Choose members by attributes. Now select where system type - is not - Workstation. Push the View button if that gives you the systems that you do want to receive events from. If this still contains systems that you want to exclude search for the systems that you want to exclude and see what type they are. It could be that these a unknown so then you would also add the to your query like system type - in not - Unknown. Now you have a filter that contains everything exept the unknown and workstation types. If you want you can create all sorts of filters like system type - is - Server of system type - is not - Switch.

 

Once the filter works for you save it like a collection in the Shared portion instead of the default private section. If you create a lot of these collections you could create an emptry collection named Custom_Collection this way you can save all your collections under one item. If needed you van also create a collection for Events, select the top Show collection of and switch to Events. Now create a new collection by clicking on the new button. Here you also select the Choose members by attributes. Now you can select either Severity to select that you only want to see the Major and Ciriticals for instance, that is of cource depending on your own needs. The realy interesting ones is the  Event Type - is or is not. Here you could exclude certain events like resets or any other that you don't want to receive events for .

 

Once these filters are created create a rule by clicking on the menu bar to Options > Events > Automatic Events Handling New Task or Manage Task to edit an existing task. Name you custom rule like Custom_Forwarding, Now select your event filter you created earlier and click next. The next screen lets you choose the System filter you also created. Combined you created a filter of events and systems. Now you click the next and select what to to with this rule. You could select Send e-mail and Clear event. The clear is just for you to know that the cleared events in SIM are events that you received and email for. Select you email adress or distribute lists. Don't forget to set your email server settings in SIM if you want to send emails.  Click on the Options > Events > Automatic Event Handling E-mail Settings to set the email server settings.

Good luck !

Kind regards,

Andrew