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тАО01-11-2011 01:15 PM - last edited on тАО01-20-2013 06:22 PM by Maiko-I
тАО01-11-2011 01:15 PM - last edited on тАО01-20-2013 06:22 PM by Maiko-I
Report problems with SIMS 6.2
Anytime I run a warranty report for all servers, or an inventory report for all servers, it only reutrns 12 out of my almost 200 servers. It is also the same 12 servers each time I try. Any suggestions? My old version of SIM worked like a charm!
P.S. this thread has been moved from Insight Remote Support > general to ITRC HP Systems Insight Manager Forum - HP Forums moderator
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тАО01-11-2011 06:56 PM
тАО01-11-2011 06:56 PM
Re: Report problems with SIMS 6.2
brad
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тАО01-11-2011 07:02 PM
тАО01-11-2011 07:02 PM
Re: Report problems with SIMS 6.2
1.In SIM, select the system by checking its box in the systems list.
2.Select Options --> Contract and Warranty Data Collection .
3.Verify the system (or select it if not done initially).
4.Select either Schedule , or Run Now .
After this task is run, a new Warranty-Contract Report contains the server.
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тАО01-11-2011 08:09 PM
тАО01-11-2011 08:09 PM
Re: Report problems with SIMS 6.2
Make sure you have the "Customer Entered Serial Number" and "Customer Entered product ID" fields completed in the System details page for each of your servers.
-Taha
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тАО01-12-2011 12:40 PM
тАО01-12-2011 12:40 PM