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SD is not getting the SIM TRAPS OR EVENTS

ankit gupta_1
Trusted Contributor

SD is not getting the SIM TRAPS OR EVENTS

Hi All,
I have integrated SIM with Service Desk Successfully.I have followed all the steps in SD SIM Doc,But i am not getting any traps or events in Service Desk.
So can anybody tell me whats the problem here and how to diagnose this problem?
Thanks for your assitance.
Always Believe "The Best is yet to Come".