SIM 3.5 SP1 - This Repository is Empty

[Rick Thieme]

I recently took over the management of our enterprise SIM server. When I try to push out software of PSPs from the console, I get the errors "This repository is empty" or "There are no Support Packs in this respository". If I launch the VC Page from the agent servers, I can see the SIM server, and it shows me the software versions, as well as the reference support pack on the SIM server. Can anyone tell me how I can fix this so that I can push out updates from the SIM server console?

[Rob Buxton]

I'd check you'd not got things pointing to multiple VCRM Servers.
HP SIM will detect multiple VCRM servers if they're there. You can see these from the VCRM link under Options.
I'd also log onto one of the VCs and then go through the change process to recheck that was looking at the correct VCRM and that I could logon and access the various baselines.

[n.price]

I have found with previous versions that this is symptomatic of the VCRM service being hung or stuck in a loop. The latest VCRM (6.0.0.840) seems to have fixed this issue mostly.

Restart your VCRM service and see if that resolves the issue.

Also, check the log files on the System management Homepage of your VCRM server (Home > Version control > HP Version control agent > log) and of the requesting server.