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SIM 5.02.02 still missing after 2nd install

EGiblock
Occasional Contributor

SIM 5.02.02 still missing after 2nd install

so after installing sim 5.02.02 again, putting everything into the system, turning on report, etc.. after a week, i cant connect to it..

i had it on our server at https://server:50000/

but now i get nothing. this is the second time that this has happened, and is becomming very irritating.

once we have it up and running we were thinking about purchasing other monitors for it, but if this keeps on failing we're going to scrap the whole project.

anyone have ideas on what to do about this ?
4 REPLIES
Rob Buxton
Honored Contributor

Re: SIM 5.02.02 still missing after 2nd install

You may want to include details of how many devices you're monitoring and what HPSIM is sitting on.
Maybe it's trying to monitor too much for the size of the server and it's simply running out of resource.
You might want to try and look at the tasks and when they're scheduled to run and changing them to run separately - perhaps there's one of the standard tasks that is causing issues.
EGiblock
Occasional Contributor

Re: SIM 5.02.02 still missing after 2nd install

actually i think it has to do with the sql database connection.

com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'
com.hp.mx.database.DbVerificationException: Error accessing database
Rob Buxton
Honored Contributor

Re: SIM 5.02.02 still missing after 2nd install

Is the database remote? - seems like something is disrupting the connection.
EGiblock
Occasional Contributor

Re: SIM 5.02.02 still missing after 2nd install

the database was moved to another site, but everything tests ok, and all of the other databases are working fine.



C:\...>mxinitconfig -a
Checking Requisites (14):
1. Node Security File ..OK
2. Server Property File ..OK
3. Server Authentication Keys ..OK
4. SSH Keys ..OK
5. Status Property File ..OK
6. Task Results Output Cleanup ..OK
7. Database Configuration ..Failure
8. Database Content ..OK
9. Web Server ..OK
10. Setup Property File ..OK
11. JBoss Setup ..OK
12. Agent Configuration ..OK
13. Management Services ..OK
14. Initialization and Database Population ..OK
Completed with error.
Completed with error.

Details can be found in the log files at: C:\Program Files\HP\Systems Insight Ma
nager\logs
Configuration failed to complete due to the following exception:
Error: Some requirements are not met, cannot configure HP Systems Insight
Manager.



here's the error from the log file.



7. Database Configuration
ERROR - Connection to the repository server failed.
..Failure
Connecting to database ..
..Status : Unconfigured