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Server Management - Systems Insight Manager
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SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

 
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Larry Fee
Advisor

SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

I am pulling my hair out!

I am using CVEVA 6.0.2 on a server managing 2 evas
Have loaded smis-eva and cimom
set up a local user (evasmis)
added to Hp Storage Admins local group
added as a cimuser
On SIM server, set server specific (to the CVEVA server) WBEM credentials matching above user
Using WBEMDISCO, I now get success from the SIM server, but still no array after discovery

Ideas?
22 REPLIES
Ole Thomsen_1
Trusted Contributor
Solution

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Did you run an "Identify Systems" job against the server?

If yes, what was the output of the task?

Ole Thomsen
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Interesting
The System identify has this statement:
"This system does not have any SMI-S CIMOM installed"
I have installed and confirmed that SMI-S EVA is installed (I installed it yesterday), and that pegasus_home exists, and that I can do a minimal connected using WBEMDISCO

I have also noticed since that WBEMDISCO does not return any EVA data, just the SNIA identifiers.

I guess I have to un-install and re-install the SMI-S EVA package that came with CVEVA 6.0.2

Any other ideas on how to fix?
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

re-installed smi-s eva - still does not register when doing a system identify

WIll work it, any other info would be appreciated

IT should be noted that this server is also running as our Symantec Netbackup 6 Master server, and possible this is causing issues.

Ole Thomsen_1
Trusted Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

What happens if you run wbemdisco with the namespace "root/pg_interop"?

Ole Thomsen
Ole Thomsen_1
Trusted Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

And, did you remember to add an entry in "System protocol Settings" for the server with port #5989 and the SMI-S user credentials?
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

I am using http, so port 5988 - yes
wbemdisco - yes

I have just found out something though - it appears another process is using 5988 and 5989, so I need to un-install everything, stop the process using the ports, re-install and then change ports in wbemport nad on cimom to new ports,then re-start other services

Rob Buxton
Honored Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Just a quick note on the above, the account used by wbem / smi-s is not a local or domain account. It's an account specific to smi-s.

There are utilities to add smi-s users and manage passwords etc, search on cimuser for a start.

By default the account / password is administrator/administrator. Try that first.
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

I had created an account using cimuser. I have now found out that you cannot use special characters in the username and PASSWORD (I had one in the PASSWORD)

WBEMdisco is now seeing the EVA's, but insight manager is not, so I am closer.

I ran another Indentify Systems against this box, and I am still getting:

Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed

SO, now somrthing in the way insight manager talks via WBEM is the issue.

System Protocol settings are correct,
WBEM is enabled
wbemportlist.xml has the right information (http and port 5988)
I have restarted SIM

I am wondering whether the account has to be a domain account so that both boxes know about it

any more ideas?
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

deleted and rediscovered system, still getting issues

Any ideas on how SIM actually connects?

Again, wbemdisco now owrks fine, just cannot get it to see in SIM

I have noticed that I get a path error in WbemAuthCheck.cmd, but I do not think it is related.

anymore info would be great


Larry
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

WEBES is working on the commandview server, I can see al the storage - this is something in the way SIm makes the call using wbem, it cannot seem to see the agent

any info on how SIM acutally makes this discovery would be appreciated
Rob Buxton
Honored Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

HPSIM connects via the CV Server.
So you need to have the wbem credentials loaded for that specific server that are used in the wbemdisco command.

I only use server specific wbem credentials, e.g. wbem is enabled under the global settings in SIM, but there are no credentials there.

From HPSIM, I'd then click on the server name for the CV EVA Server, and use the override wbem credentials under tools, system protocols setting and add the credentials noted above there.
The identification of your CV EVA server should then pick up the fact that the EVA's are visible from here.

Sometimes after messing around I find that a restart of the WMI service on the HPSIM server finally kicks things into life.
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

I am using server specific wbem credentials - and those credentials work with WBEMdisco - unfortunately, when I run an identify system, or discovery within SIM, I get the following:
Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed
This system doesn´t have a server CIMOM installed

For some reason, even thought wbemdisco sees the WMI/WBEM info, SIM cannot seem to make this connection (wbemdisco ran from the SIM server). It appears that SIM config is causing this.

I have WMI mapper set to the same port I am using for WBEM

On the target server, WEBES can see and manage the server

I guess I will have to open a ticket with HP.

anything esle in SIM ocnfiguration i am missing?
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

looks like I found the culprit - when you install the HP SMIS-EVA, it creates some AT tasks that must run under context of local admin, and have Run As a Batch Job User rights ASsignment - this had been removed via GPO - working on getting it enabled.
will psot results
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

nope - thought I had it

I will note that when I run a COnfigure or Repair agents I get this

--------------------------------------------------------------------------------
Create subscriptions for WBEM indications
The feature is not available on this system.
--------------------------------------------------------------------------------
Install certificate for WBEM authentication
The feature is not available on this system.
--------------------------------------------------------------------------------

As far as certificates, I am not using ssl, just http, so i am not concerned, but any ideas on WBEM

It all pears to be running on the target, I can now run the batch files webes and SMIS-EVA installed, but still no luck on connection. Will call HP tomorrow!

Larry
Rob Buxton
Honored Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

I've not got my head around wbem certificates and how they work yet. The documentation is a bit sparse. But I don't believe they're needed.

If you click on the server name for the server hosting CV EVA and expand the product description is wbem included as a Management protocol? It should be.
Below that I have a section for "Managed Systems" and in there are the two EVA's we have.
Again, wbem is configured for this server to not use the global settings but to use server specific settings and that's set to use the default wbem administrator user, I've also included the port number (5989)

As I mentioned, if wbemdisco is working, try restarting the Pegasus WMI Service on the HPSIM server, I've seen that get hung up before.
With wbemdisco it's important that you're seeing that it has recovered info from the EVA, e.g.
HPEVA_StorageSystem.CreationClassName="HPEVA_StorageSystem",
Name="xxxxxxxxx"
NameSpace = root/EVA
Vendor=HP
Name=EVA
IdentifyingNumber=5000xxxxxxxxx
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

here is the wbemdisco repsonse from the SIM server (I removed Ip addr for security)
E:\HPSIM\Systems Insight Manager>echo off
WbemDisco 01.00.01
------------------
Gui: Gui starting
Gui: Creating frame...
HOST = 10.235.6.66
PORT = 5988
NAMESP = root/pg_interop
USER = evasmis
PASSWD = *****
Connect to 10.235.6.66 in namespace root/pg_interop with SSL=false

ObjectManager.Name=PG:3F75CA6A-2097-410E-97D3-BFCAEDFCA2C2
ElementName=Pegasus
CimomVersion=
Description=Pegasus CIM Server Version 2.5.1.32 Development

Enumerating instances of CIM_RegisteredProfile...

Profile.RegisteredName=Array
RegisteredVersion=1.1.0
ProviderVersion=6.0.2
HPVersion=EVA6.0.2-Dev07
SubProfile.RegisteredName=Array:Software
SubProfile.RegisteredName=Array:Pool Manipulation Capabilities and Settings
SubProfile.RegisteredName=Array:Job control
SubProfile.RegisteredName=Array:Physical Package Package
SubProfile.RegisteredName=Array:Backend Ports
SubProfile.RegisteredName=Array:Masking and Mapping
SubProfile.RegisteredName=Array:Block Services
SubProfile.RegisteredName=Array:Disk Drive Lite
SubProfile.RegisteredName=Array:FC Target Port
SubProfile.RegisteredName=Array:Fibre Channel Initiator Port
SubProfile.RegisteredName=Array:LUN Creation
SubProfile.RegisteredName=Array:Copy Services
SubProfile.RegisteredName=Array:Access Point
SubProfile.RegisteredName=Array:Location
SubProfile.RegisteredName=Array:Multiple Computer System
SubProfile.RegisteredName=Array:Block Server Performance
HPEVA_StorageSystem.CreationClassName="HPEVA_StorageSystem",Name="50001FE15003
5AD0"
NameSpace = root/EVA
Vendor=HP
Name=EVA
IdentifyingNumber=50001FE150035AD0
HPEVA_StorageSystem.CreationClassName="HPEVA_StorageSystem",Name="50001FE15008
81A0"
NameSpace = root/EVA
Vendor=HP
Name=EVA
IdentifyingNumber=50001FE1500881A0
Profile.RegisteredName=Server
RegisteredVersion=1.1.0
ProviderVersion=

You are right though - in System Description - WBEM is not listed - but that is because when I do a discovery - it says that no SMIS CIMOM or server CIMOM exist, when invariably they do - as shown aboe using Wbemdisco - for some reason SIM cannot see it - PS, I am using straight http - port 5988

I just found something in the docs stating that WBEM and the insight management agents cannot co-exist on the same box? I have SIm agents, SNMP and WBEM on this box - all I wanted to do was monitor stroage, and the SIM agents cannot pick up the EVA's so I guess I should un-install or disable the SIm agents and try that.

Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Well

It turns out that all Insight Manager agents must be un-installed from the server you want to use as your CV server, for some reason Insight agents block SMIS/WBEM. The minute you un-install, everything appears

Hope someone else gets something from this.

One thing - remember HPInsight Diagonstics as well.

Thanks all for your input.
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

As I stated in the last post - ALL Insight Manager agents, including Insight Diagnostics, must be removed from the server you want to monitor using WBEM and SMI-S EVA. This should have been a pre-requisite in the installation manual, it turns out it is a small subnote in the WBEM section of the WBEM item in HPSIM Help/user guide, and I missed it until today.

Thanks to all for your help.
Rob Buxton
Honored Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Not sure that's the issue as I run the HP Agents on the server hosting CV EVA with no problems.
Not too sure if that's a typo or you've changed things, but I believe the default SMI-S/wbem port for CV EVA is 5989. You listed 5988.
Larry Fee
Advisor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

Rob

I changed back to 5989. All I know is that I found this statement when I typed in WBEM in SIM (version C.05.01.00.02) help:
"The current release of HP WBEM Providers cannot coexist with the HP Insight Management Agent This restriction will be removed in a future release. HP recommends Insight Management Agent be installed on production machines managed using SNMP, and the HP WBEM Providers be installed for evaluation of WBEM only."

Once I un-installed all of the Insight Agents from the server, the EVA's became visible almost immediately, so something from the agents was blocking the info. There maybe some configuration that I need to change, but at this time, I will live with WBEM only on the CV server so I can at least see this. Curious, what versions of PSP and SIM are you running?
Rob Buxton
Honored Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

HPSIM 5.1 SP1, with a couple of Hotfixes.
PSP 7.80 on the CV EVA Server.
Ole Thomsen_1
Trusted Contributor

Re: SIM 5.1 SP1 and monitoring EVA's - CVEVA 6.0.2 and SMIS-EVA

We run PSP 7.90 on CV server.

Ole Thomsen