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06-16-2008 09:33 AM
06-16-2008 09:33 AM
SIM 5.2 can't display System and Event collections
Hi~
Someday when I login SIM, I found that HTTP error on "System and Event collections" , please see attached file.
But I can login another SIM server frome the same PC, so I guess not JAVA problem.
Thanks for your kindly help.
The full HTTP message :
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: java.lang.NullPointerException
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:535)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:429)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
sun.reflect.GeneratedMethodAccessor1063.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
sun.reflect.GeneratedMethodAccessor1065.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
root cause
java.lang.NullPointerException
com.hp.mx.core.objectmodel.MxObject.getNameString(MxObject.java:894)
com.hp.mx.core.collectionmanager.MxCollectionManager.getCollection(MxCollectionManager.java:1818)
com.hp.mx.core.controllers.MxCollectionController.getCollection(MxCollectionController.java:1963)
com.hp.mx.core.client.MxCollectionClientLocalImpl.getCollection(MxCollectionClientLocalImpl.java:555)
com.hp.mx.portal.monitor.MxMonitorTree.createUserPrivateCollection(MxMonitorTree.java:386)
com.hp.mx.portal.monitor.MxMonitorTree.initBean(MxMonitorTree.java:135)
org.apache.jsp.mxportal.home.MxMonitor_jsp._jspService(MxMonitor_jsp.java:80)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
sun.reflect.GeneratedMethodAccessor1063.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
sun.reflect.GeneratedMethodAccessor1065.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA logs.
--------------------------------------------------------------------------------
Someday when I login SIM, I found that HTTP error on "System and Event collections" , please see attached file.
But I can login another SIM server frome the same PC, so I guess not JAVA problem.
Thanks for your kindly help.
The full HTTP message :
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: java.lang.NullPointerException
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:535)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:429)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
sun.reflect.GeneratedMethodAccessor1063.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
sun.reflect.GeneratedMethodAccessor1065.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
root cause
java.lang.NullPointerException
com.hp.mx.core.objectmodel.MxObject.getNameString(MxObject.java:894)
com.hp.mx.core.collectionmanager.MxCollectionManager.getCollection(MxCollectionManager.java:1818)
com.hp.mx.core.controllers.MxCollectionController.getCollection(MxCollectionController.java:1963)
com.hp.mx.core.client.MxCollectionClientLocalImpl.getCollection(MxCollectionClientLocalImpl.java:555)
com.hp.mx.portal.monitor.MxMonitorTree.createUserPrivateCollection(MxMonitorTree.java:386)
com.hp.mx.portal.monitor.MxMonitorTree.initBean(MxMonitorTree.java:135)
org.apache.jsp.mxportal.home.MxMonitor_jsp._jspService(MxMonitor_jsp.java:80)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:387)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
sun.reflect.GeneratedMethodAccessor1063.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
java.security.AccessController.doPrivileged(Native Method)
org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
sun.reflect.GeneratedMethodAccessor1065.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
note The full stack trace of the root cause is available in the JBossWeb/2.0.0.GA logs.
--------------------------------------------------------------------------------
1 REPLY 1
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06-17-2008 11:46 PM
06-17-2008 11:46 PM
Re: SIM 5.2 can't display System and Event collections
Cause
There was some database corruption to blame - a node id defined in a node group no longer existed in the devices table.
Resolution/Workaround
There is a database repair utility called mxconfigrepo that will clean up the database and allow the groups to load correctly.
-stop the HP Systems Insight Manager service
-from a command line run mxconfigrepo -f
-start the HP Systems Insight Manager service
If repair database not resolve the issue you shouls reinstall it
There was some database corruption to blame - a node id defined in a node group no longer existed in the devices table.
Resolution/Workaround
There is a database repair utility called mxconfigrepo that will clean up the database and allow the groups to load correctly.
-stop the HP Systems Insight Manager service
-from a command line run mxconfigrepo -f
-start the HP Systems Insight Manager service
If repair database not resolve the issue you shouls reinstall it
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