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SIM 5.3 SP1 System Type showing "Unknown"

 
CJS
Occasional Advisor

SIM 5.3 SP1 System Type showing "Unknown"

All-

New install of SIM and I have some 380G4's, and G5's showing as System Type "Unknown". I've verified my Global Protocol settings and tried multiple Hardware/Software discovery all without any help.

Any suggestions?
2 REPLIES
NJK-Work
Honored Contributor

Re: SIM 5.3 SP1 System Type showing "Unknown"

You should talk to your awesome co-worker - I bet he can help :)
Albert_39
Advisor

Re: SIM 5.3 SP1 System Type showing "Unknown"

select one of the unidentified systems and run (options -> Identify Systems). The textbox will give you some insight where it's failing.