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SIM 7.1 Enhanced reports locking out service account

DBrune
Advisor

SIM 7.1 Enhanced reports locking out service account

Hello!  I am having an issue with the enhanced reports locking out my AD service account in SIM 7.1.  It doesn't happen when using the regular reporting functions, but after running a couple of the enhanced reports I get the following error:

 

jdbc:jtds:sqlserver://<myserver>:1433/Insight_v50_0_11460811;loginTimeout=20;domain=<mydomain>;instance= - Insight_v50_0_11460811

 

I am running a local install of SQL Server Express. 

 

I have attached a screenshot of the error - certain info has been blocked out, I'm sure you understand. 

 

Any help would be greatly appreciated!

6 REPLIES
Bart_Heungens
Honored Contributor

Re: SIM 7.1 Enhanced reports locking out service account

Hi,

 

I have a case open at HP for this one for several months now... Today there was a 3rd line support engineer busy on our SIM server, without result... It seems to be inside the Crystal Reports viewer that causes the error...

 

But no solution yet so far...

 

 

Kr,

Bart

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DBrune
Advisor

Re: SIM 7.1 Enhanced reports locking out service account

I hope they get this figured out for us.  Good news:  I'm not alone.  Bad news:  I'm not alone and they haven't fixed it yet. 

Tushar Bajpai
Trusted Contributor

Re: SIM 7.1 Enhanced reports locking out service account

We are working on this.

if it helped, award me Kudos or Points. Thanks :)

\T Bajpai
HP Employee

Re: SIM 7.1 Enhanced reports locking out service account

Hi, any news on this 6 months later???
Facing the same problem... is 7.2 working better???

Thanks & Regards
masirider
Occasional Advisor

Re: SIM 7.1 Enhanced reports locking out service account

We are having the same issue as well.

Bart_Heungens
Honored Contributor

Re: SIM 7.1 Enhanced reports locking out service account

See this other trhread... There is a solution, 2 files need 2 be changed...

 

http://h30499.www3.hp.com/t5/ITRC-HP-Systems-Insight-Manager/Enhanced-Reports-Sim-7-1/m-p/5980603#M56354

 

 

Kr,

Bart

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If my post was useful, clik on my KUDOS! "White Star" !