SIM 7.1 can’t detect Version Control Repository Manager in a Windows VM

[shocko]

Hmm, can you run the following:

• vcrmcli.exe /show

Also, check the system properties of the machine where VCRM is running and make sure nothing has been hardcocded there i.e. system type or model.

[PrzemekK]

You need to discover again VCRM machine. Do you have any public certificates or from windows PKI ?

[CmanI88I]

C:\hp\hpsmh\data\cgi-bin\vcrepository>vcrmcli /show

VCRM Settings

Repository Path         :- D:\VCRMRepository\
Operating System        :- win2003,win2003x64,win2008,win2008x64,win2008r2,rhel5
,rhel5x64,rhel6,rhel6x64,
Automatic update        :- Disabled

And from your print screen confirms my presumption that my SIM server is not correctly identified as a server.

In my SIM6.3 server, this SIM7 server was identified as system type=Unknown, however, SIM6.3 can further identify the VCRM. However, SIM7 identification stopped there when the server type is unknown.

So I think the issue here is why my VM can't be identified correctly. Thanks for all the help.

[shocko]

What Virtual Platform are you using? Any firewalls in play?

[PrzemekK]

In my case uninstall 7.1.0.17 and install smh 7.0.0-24 resolved problem. After install rescan host.

[ICS]

Did you set the VM CMS system properties as Proliant and the OS as Windows server 200x

[shocko]

I think you had to set the model to proliant in previous version but not in 7+ in my experience.

[CmanI88I · Accepted solution]

I've managed to create a work-around. After supplying a system credential with enough privileges in the identification task, WBEM/WMI will kick in and the task can identify the servers as servers after which VCRM is detected correctly.

[shocko]

Well, you learn something everyday :) I would have thought it didn't matter if you were using SNMP/WMI at all for this type of identification but it obviously does :)

[Paul Kurtz]

Question, I used an Administrator account and this still did not fix the issue on two installs.  Can you provide more detail?  Out of the box the HP SIM install on a VM using ESX 5.0 and Windows Server 2008R2 x64 does not work correctly.  I have done 3 plus installs and same result. 

I will be opening a case with support on this issue, just need to collect data to see if you saw the same issue.

Windows 2008 R2 x64 VM on ESX 5.0 update 1

SNMP service installed

3.5 .net feature installed

SNMP trap set to snmp community string and to send to localhost

SNMP security accept all snmp traps and listed snmp community strings

HP SIM global creds

SNMP set

no sign in