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SIM Printers

Jon_151
Regular Advisor

SIM Printers

I got SIM to discover my printers but they show up as a "unmanaged" system type. What is the easiest way to change the system type to printers so the will show up under the "All Printers" collections?
5 REPLIES
Rider
Trusted Contributor

Re: SIM Printers

Is it non-hp printers
A Real man makes his own luck
James ~ Happy Dude
Honored Contributor

Re: SIM Printers

Hello Jon,

Use HP SIM's Configure or Repair Agents function to correct this.

Regards.
fred Passeron
Honored Contributor

Re: SIM Printers

HI

I am not sure the configure and repair tool could repair the snmp configuration of your Printers.(Never tried it on a printer actually...)

The unmanaged system type means that HP SIM has some difficulties in communicating with the management protocol of your device. In this case, it is most probably SNMP.

Are you sure that your printers are properly setup in terms of snmp Read only Communities ?

check this on noe and modify the necessary parameters. Once done select the printer in HP SIM and go in Options / identify to recheck the device.

hope it helps

fred
“Life is pleasant. Death is peaceful. It's the transition that's troublesome.” Isaac Asimov
Igor Karasik
Honored Contributor

Re: SIM Printers

Probably offtop, but HP Web Jetadmin is much better for manage printers :

http://h20338.www2.hp.com/hpsub/cache/332262-0-0-225-121.html?jumpid=ex_r2845_go/webjetadmin/gc121306
fred Passeron
Honored Contributor

Re: SIM Printers

Hi

First, let's discover and identify the printers correctly then obvioulsy WebJet Admin can also be integrated in HPSIM

http://h20338.www2.hp.com/hpsub/cache/332262-0-0-225-121.html?jumpid=ex_r2845_go/webjetadmin/gc121306

hope it helps

fred
“Life is pleasant. Death is peaceful. It's the transition that's troublesome.” Isaac Asimov