HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

SIM agents v8.2 for ESX 3.5 on BL680 G5

 
jfordbos
Occasional Visitor

SIM agents v8.2 for ESX 3.5 on BL680 G5

I just installed these newer agents for the first time and the installation went fine. We're testing ESX 3.5 U4 on BL680's using these newer agents and so far so good.

However, my SIM server is not showing the details of the server (System Type comes back as 'Unknown'). All the management protocols look good, etc... and are configured exactly the same as my other ESX servers (3.0.2 with older agents).

The hardware status shows up fine in SIM, just not the details about the server, such as operating system make/model, etc.

Not sure what I'm missing. Which/what 'conf' file should I double check and/or how should I troubleshoot what would seem to be a comms issue between SIM/CMS and the ESX server? Thanks.
2 REPLIES
Rob Buxton
Honored Contributor

Re: SIM agents v8.2 for ESX 3.5 on BL680 G5

Sounds like SNMP as that should usually be enough to get the details.
What version of HPSIM? just wondering if the version is too new to be correctly identified
jfordbos
Occasional Visitor

Re: SIM agents v8.2 for ESX 3.5 on BL680 G5

Somehow, someway (call it user error) my r/w community settings in my answer file were not valid. I edited the answer file again, and reran the installation script, and all's well now.