SIM does not display system health status and firmware information

[mGokul]

Hi

I recently provisioned a new SIM server, version 7.2. I installed on windows 2008 R2 with MS SQL edition as db.

after the installation and the necessary snmp configrations, I discovered the hosts, I was surprised to see that HP SIM doesn't show the health status of any servers.

Even Firmware details are not shown.

1. from the hosts side, I restarted all the agents and deleted the host from SIM and rediscovered. But no luck.

[Bendom]

Did you tried antoher browser? If you are sure about SNMP and Agents settings it should be some browser settings related to frames.

[mGokul]

yes, I did try a  different browser. Reinstallation of the software fixed the issue.

[Gammal]

Hello,
what software exactly you re installed ?