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SIM lost connection to Database

 
JefW
Occasional Contributor

SIM lost connection to Database

I was working on a fresh loaded SIM 6.3 in past 3 weeks, everything works fine until this morning. While I was discovering the systems, suddenly the SIM webpage can not be displayed.

 

From the application event log I found:

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Lost connection to database, exception: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication. SQL=

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And :

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com.hp.mx.database.DbVerificationException: Error loading database verification handler 'com.hp.mx.database.MsSqlVerificationHandler'com.hp.mx.database.DbVerificationException: Error accessing database

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Also I found this in mxdomainmgr.0:

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02 Aug 11:57:07,568 INFO  [STDOUT] Database initialization failed for URL: jdbc:jtds:sqlserver://xxxxxxx;loginTimeout=20;domain=xxxxx;instance=xxxxxx Ex: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.

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I tried to connect to the database by using SA account  via ODBC without problem.

 

I launched "mxpassword -g", there're only 2 keys exist:

MxSshKeyPassword

MxDBUserPassword

 

I added "MxHPSIMServicePassword" with the SIM admin password still no luck.

 

Thanks for all the helps!

 

Jeff