SIM will not start

[Illmatic127]

I get the following error when tries to start HPSIM CRM: "Checking for HTTP Status"

I've restarted the services, database and reboot server. but still no luck.

Has anyone experienced similar problem? and what was the resolution to this?

thanks!!

[Rob Buxton · Accepted solution]

After a reboot or restart of the service HPSIM takes a while to sort itself out.

Watch the CPU on the server, it'll be quite high for 5 minutes or so before dropping off. You cannot usually login until that's happened.

[Illmatic127]

I have left it on for about an hour now and CRM console still would not start up.

Any ideas? please?

[Daniel Leblanc]

How big is you're database...what server are you using for HP SIM?

[Illmatic127]

Insight_V50_0_133931297 database has:

space available at 87.94MB
Free space at 32.34 MB

The server is DL 360 with 2Gig RAM - quad processors.

[Daniel Leblanc]

I had a problem simulare to you had the way i resolve it is did a clean up in my messages,Informationnel ,Critical,ect..

the best of doing this is...OPTION>EVENT>DELETE EVENT...try just informational...non one nedd information...you need critical,major,warning.

[Illmatic127]

Hi Daniel-

Thanks for the reply. but I couldnt even bring up the console to get to that OPTION menu.


How were u able to log in to the console when it doesnt connect?

[Daniel Leblanc]

mine did but 20 minutes later after starting..let me look up this situation that you can't not at all connect.

Daniel

[Daniel Leblanc]

Are you getting this message when trying to open SIM:Checking HTTP Server Status

[Illmatic127]

Yes I'm getting that message.

I left it on for about an hr before and it never came up.