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Server Management - Systems Insight Manager
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SIM5 is identifying desktops/workstations as servers

 
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Ted Rodavich
Occasional Advisor

SIM5 is identifying desktops/workstations as servers

Does anyone know why SIM identifies desktops as servers? And more importantly, how I can make it identify them correctly?
8 REPLIES
sandeep_raman
Honored Contributor
Solution

Re: SIM5 is identifying desktops/workstations as servers

Hello Ted,

Not too sure why.
Is it after a discovery or data collection?
Stop the SNMP service,set it to a manual startup.
Run a Discovery/Collection and check if its identified correctly.

SRH

Ted Rodavich
Occasional Advisor

Re: SIM5 is identifying desktops/workstations as servers

Stop SNMP service on which machine...the SIM server or the desktop machine that I'm trying to corrrectly ID?
sandeep_raman
Honored Contributor

Re: SIM5 is identifying desktops/workstations as servers

Preferably on the desktop.

SRH
Ted Rodavich
Occasional Advisor

Re: SIM5 is identifying desktops/workstations as servers

I tried this. I stopped the SNMP service on the affected desktop and set it to manual. Then I deleted and readded the machine name in SIM. WORKED LIKE A CHARM.
sandeep_raman
Honored Contributor

Re: SIM5 is identifying desktops/workstations as servers

Excellenti :-)
Ted Rodavich
Occasional Advisor

Re: SIM5 is identifying desktops/workstations as servers

Oops...not working again. On Friday, I removed all misidentified desktops and ran a routine to set all the desktop's SNMP to manual. I did not manually readd because I new a discovery would automatically run on Saturday. I came in this morning and I found all those desktops were readded as servers again! So back to Raman's original reply I guess it's during data collection (not discovery) when they get misidentified. HELP!
sandeep_raman
Honored Contributor

Re: SIM5 is identifying desktops/workstations as servers

Hello Ted,

Attach screenshots for better understanding.

1.SIM discovery page(list of managed nodes).
2.Page where desktops are seen as servers.

SRH
sandeep_raman
Honored Contributor

Re: SIM5 is identifying desktops/workstations as servers

Hello Ted,

Check if SNMP Security is set to 'Accept SNMP packets from any host'.
If not,change it and see if it helps.

SRH