SMH Install error on HP-UX

[psolanki]

Hi

I am trying to upgrade SMH on my HP-UX system:
root:/opt/hpsmh/conf:uname -a
HP-UX sabre B.11.23 U ia64 2941090936 unlimited-user license

The depot I am using is:
SysMgmtWeb_A.2.2.8_HP-UX_B.11.23_IA_PA.depot

But when I try to install it using SAM I get some dependency errors.

Please let me know if you know what is the problem and how to resolve this. Thanks in advance.

Here is the log:

======= 09/08/08 23:01:30 EAT BEGIN install AGENT SESSION (pid=3666)

* Agent session started for user "root@localhost".
(pid=3666)

* Beginning Analysis Phase.
* Source:
sabre.ultra-as.net:/home/aodb/ps/SysMgmtWeb_A.2.2.8_HP-UX_B.11.23_IA_PA.depot

* Target: sabre:/
* Target logfile: sabre:/var/adm/sw/swagent.log
* Reading source for product information.
NOTE: The fileset "SysMgmtHomepage.SMH-DOC-COM,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-DOC,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-PPAGES-COM,r=A.2.2.8" is
already installed. If you wish to reinstall this fileset,
change the "reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-PPAGES,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-SAMLOG,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-UILIB,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-UILIB-COM,r=A.2.2.8" is
already installed. If you wish to reinstall this fileset,
change the "reinstall" option to "true".
NOTE: The fileset "SysMgmtHomepage.SMH-XLAUNCH,r=A.2.2.8" is already
installed. If you wish to reinstall this fileset, change the
"reinstall" option to "true".
* Reading source for file information.
The prerequisite "SysMgmtBase.SMH-UILIB" for fileset
"SysMgmtHomepage.SMH-RUN,r=A.2.2.8" cannot be successfully
resolved.
The prerequisite "SysMgmtBase.SMH-UILIB-COM" for fileset
"SysMgmtHomepage.SMH-RUN,r=A.2.2.8" cannot be successfully
resolved.
ERROR: The dependencies for fileset
"SysMgmtHomepage.SMH-RUN,r=A.2.2.8" cannot be resolved (see
previous lines).
You must resolve the above dependencies before operating on
this fileset or change the "enforce_dependencies" option to
"false".
* Executing preDSA command.
NOTE: The bundle "SysMgmtWeb,r=A.2.2.8" is already installed. If
you wish to reinstall this bundle, change the "reinstall"
option to "true".

* Summary of Analysis Phase:
ERROR: Exclude SysMgmtHomepage.SMH-RUN,r=A.2.2.8
ERROR: 1 of 9 filesets had Errors.
* 8 of 9 filesets will be Skipped.
ERROR: The Analysis Phase had errors. See the above output for
details.

[Nithin-PB]

I guess some of the files you are trying to install are already there. You need to override those options.

Method: 1
If you are using command line swinstall then set "reinstall_files=true" and try it.

Method: 2
1. Otherwise type swinstall . Go to UI view.

2. Then select the depot you want to install and the machine name

3. Go to Options in the Menu bar and select "Change Options ..."

4. Check
[ ] Reinstall filesets even if same revision exists

and

[ ] Reinstall files even if same one already there

5.Select OK, Actions and then Install.

Try it. It might work.

Have a nice day,
Nithin.

[psolanki]

Thanks Nitin.

I tried to install SMH with the option you suggested but the problem persist.

Paresh.

[Nithin-PB]

Hi Paresh,

Please try running,
$ swverify SysMgmtWeb
$ swverify SysMgmtBase
in your system and paste the output here. Then we can verify all the packages installed along with SysMgmtWeb (SMH).

[psolanki]

Thanks.

Here is the output you requested:

/home/auser:swverify SysMgmtWeb

======= 09/22/08 15:57:12 EAT BEGIN swverify SESSION
(non-interactive) (jobid=sabre-0281)

* Session started for user "aodb@sabre".

* Beginning Selection
* Target connection succeeded for "sabre:/".
ERROR: Could not apply the software selection "SysMgmtWeb"; it is not
available from depot or root "sabre:/".
* Software selection failed for "sabre:/".
ERROR: Cannot continue the "swverify" task.
* Selection had errors.



======= 09/22/08 15:57:15 EAT END swverify SESSION (non-interactive)
(jobid=sabre-0281)

/home/auser:swverify SysMgmtBase

======= 09/22/08 15:57:25 EAT BEGIN swverify SESSION
(non-interactive) (jobid=sabre-0282)

* Session started for user "aodb@sabre".

* Beginning Selection
* Target connection succeeded for "sabre:/".
* Software selections:
SysMgmtBase.SAM-RUN,l=/,r=B.00.01,a=HP-UX_B.11.23_IA/PA,v=HP,fr=B.00.01,fa=HP-UX_B.11.23_IA
* Selection succeeded.


* Beginning Analysis
* Session selections have been saved in the file
"/home/aodb/.sw/sessions/swverify.last".
* The analysis phase succeeded for "sabre:/".
* Verification succeeded.


NOTE: More information may be found in the agent logfile using the
command "swjob -a log sabre-0282 @ sabre:/".

======= 09/22/08 15:57:27 EAT END swverify SESSION (non-interactive)
(jobid=sabre-0282)

[Sundar G]

Hi Solanki,

I got exactly the same error as you mentioned above. Did you solve this issue? If then can you please update here. so that it will be useful for me.

Thanks in Advance

Regards

Sundar

[Nithin-PB]

Hi Sundar and Solanki,

If you could update your SMH depot to the latest version, you will be able to access the CLI diagnostic tool which will hopefully report you the exact issue. If you still face the issue, you can use that CLI Tool results to later raise a support call.

The latest version is SMH 3.0. Check the "What's New" Tab here in this link
http://h18013.www1.hp.com/products/servers/management/agents/

Hope this helps.