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тАО08-14-2006 11:27 PM
тАО08-14-2006 11:27 PM
SMH loads but displays no details...
Any ideas? i'm all out...
I also get a error while the page is loading saying "a timeout occured while loading data from HP SHM..."
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тАО08-15-2006 09:12 AM
тАО08-15-2006 09:12 AM
Re: SMH loads but displays no details...
Did you install an entire PSP?
The SMH is separate from the agents to a degree, it may be this that needs the reinstallation.
Recommended practise is to install the entire PSP. A reboot is always required.
You can "Force" an install to replace existing versions if you're not updating things.
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тАО08-15-2006 04:20 PM
тАО08-15-2006 04:20 PM
Re: SMH loads but displays no details...
The local diagnostic tool detects everythiong perfectly but the SHM can't read the data. Setting up/pushing the credentials via the SIM to the server gave all clear also on certificates, SNMP etc.
can it have anything to do that it's a AD PDC (i do use domian account for managing SIM)? that is really the only difference between this and other servers i have...
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тАО08-15-2006 05:07 PM
тАО08-15-2006 05:07 PM
Re: SMH loads but displays no details...
refer http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_ES050727_CW01&jumpid=reg_R1002_USEN
incase the smh version is not the latest,then install the latest version.
http://h18023.www1.hp.com/support/files/server/us/download/24587.html
if its the latest,attach the snmp trap setings.
srh,
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тАО08-16-2006 05:34 AM
тАО08-16-2006 05:34 AM
Re: SMH loads but displays no details...
I'm thinking Antivirus client (Tamper Protection), but I am still diagnosing...
I have other VCA problems but not on all my servers (and they all have the same Symantec Client).
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тАО08-18-2006 01:32 AM
тАО08-18-2006 01:32 AM
Re: SMH loads but displays no details...
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тАО08-18-2006 05:22 AM
тАО08-18-2006 05:22 AM
Re: SMH loads but displays no details...
Sorry all!
Thanks!
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тАО08-25-2006 07:03 AM
тАО08-25-2006 07:03 AM
Re: SMH loads but displays no details...
You may want to read this now that you got the SMH to load details.
http://forums1.itrc.hp.com/service/forums/helptips.do?#34
SRH