HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

SUM (Smart Update Manager) fatal error

 
sean barry_1
Occasional Visitor

SUM (Smart Update Manager) fatal error

I have a recent install of SIM 5.3 SP1 on a 64bit Win2008 server. I am looking to start using SUM to deploy PSPs to all my Proliant servers. When I try to run hpsum from either the ocmmand line or win explorer, I get a fatal error immediately. Is SUM 64bit compatible?
2 REPLIES
Rob Buxton
Honored Contributor

Re: SUM (Smart Update Manager) fatal error

Try running setup.exe from the PSP, this links to the Smart Update manager.
Also HPSIM can deploy PSPs as well.
Michael Garner_1
Honored Contributor

Re: SUM (Smart Update Manager) fatal error

Sean,
You must have WOW64 enabled as HPSUM is still a 32-bit app. If your 64-bit server does not have WOW64 enabled, HPSUM installation will fail with a Fatal Error as indicated.

Regards,