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Sign-in Failure at first time login to HP SIM 7.3 on Linux

 
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Simpat
Frequent Advisor

Sign-in Failure at first time login to HP SIM 7.3 on Linux

Can someone let me know what is the first time password to logon HP SIM ?
After I deployed, I cannot logon using any 'root' or my created 'hpsim' account, or any local users.

 

P.S. This thread has been moved from ITRC HP SIM Tools and Scripts Forum to  ITRC HP Systems Insight Manager Forum. -HP Forum Moderator

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4 REPLIES
Simpat
Frequent Advisor

Re: Sign-in Failure at first time login to HP SIM 7.3 on Linux

FIXED: I have found solution as following HP Support document

 

Fresh installation of the HP SIM 6.3 on RHEL6 x86_64 finished with successful results, but while accessing the SIM from Web-browser, the Sign-in Failure at the login credential tab on the SIM login page:

The /var/opt/mx/logs/mxdomainmgr.0.log logged the following error at bottom:

ERROR: MxPAMAuthRealm - The PAM shared library was not found .

Solution

HP SIM use the 32bit PAM authentication

Check that the /etc/pam.d/mxpamauthrealm has the path for x86 Security Library.

Check the /lib/security folder, it should be empty.

To get this issue resolved install the PAM i686 Package and it has following dependencies, so install the following i686 RPMs from OS installation media: (/Packages)

 

rpm -i audit-libs-2.2-2.el6.i686.rpm 
rpm -i cracklib-2.8.16-4.el6.i686.rpm 
rpm -i db4-4.7.25-18.el6_4.i686.rpm 
rpm -i libselinux-2.0.94-5.3.el6_4.1.i686.rpm
rpm -i pam-1.1.1-17.el6.i686.rpm

 

After installation the contain of the /lib/security:


# ls /lib/security/  
pam_access.so     pam_filter        pam_mail.so        pam_selinux_permit.so  pam_unix_acct.so  pam_chroot.so     pam_filter.so      pam_mkhomedir.so   pam_selinux.so    pam_unix_auth.so  pam_console.so     pam_ftp.so        pam_motd.so       pam_sepermit.so   pam_unix_passwd.so pam_cracklib.so   pam_group.so      pam_namespace.so  pam_shells.so      pam_unix_session.so  pam_debug.so      pam_issue.so      pam_nologin.so     pam_stress.so          pam_unix.so        pam_deny.so       pam_keyinit.so    pam_permit.so      pam_succeed_if.so  pam_userdb.so    pam_echo.so       pam_lastlog.so    pam_postgresok.so  pam_tally2.so    pam_warn.so       pam_env.so        pam_limits.so     pam_pwhistory.so  pam_time.so       pam_wheel.so  pam_exec.so       pam_listfile.so   pam_rhosts.so     pam_timestamp.so       pam_xauth.so       pam_faildelay.so  pam_localuser.so  pam_rootok.so      pam_tty_audit.so  pam_faillock.so   pam_loginuid.so   pam_securetty.so   pam_umask.so

After the above rpms installation, restart the SIM with service hpsim restart .

Try to login the HP SIM.

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Simpat
Frequent Advisor

Re: Sign-in Failure at first time login to HP SIM 7.3 on Linux

I fixed it by install aditional packages which missing from documentation

 

rpm -i audit-libs-2.2-2.el6.i686.rpm
rpm -i cracklib-2.8.16-4.el6.i686.rpm
rpm -i db4-4.7.25-18.el6_4.i686.rpm
rpm -i libselinux-2.0.94-5.3.el6_4.1.i686.rpm
rpm -i pam-1.1.1-17.el6.i686.rpm

 

More detail here

 

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I'm Happy when You're Happy
Simpat
Frequent Advisor

Re: Sign-in Failure at first time login to HP SIM 7.3 on Linux

here are additional package to fixed it

rpm -i audit-libs-2.2-2.el6.i686.rpm
rpm -i cracklib-2.8.16-4.el6.i686.rpm
rpm -i db4-4.7.25-18.el6_4.i686.rpm
rpm -i libselinux-2.0.94-5.3.el6_4.1.i686.rpm
rpm -i pam-1.1.1-17.el6.i686.rpm
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I'm Happy when You're Happy