Sign-in failure by SIM 5.1 new installation

[Udo Hillenbrand]

Hello,
I have installed SIM 5.1 on a HP DL360 Proliant Server 64Bit. The Operating System is SUSE Linux Enterprise SLES 10.
The Login Page will displayd into the Browser.
But when I logged in as User root with the password from the OS it will failed with: Sign-in failure ;-(

What can I do???

MFG Hillenbrand

[LukaS_9]

Hi Udo,
I have had the same problem in sim 5.0 and I solve it following the procedure below. I'm not sure this work also for 5.1.

check into /etc/opt/mx/config/globalsettings.props
if you can find this line:
MX_JVM_OPTS=-XX:MaxPermSize=96m

If there is not, try to insert it, restart sim and try to logging in.

If you still have problem, try to set the value to 128m.

luca

[Udo Hillenbrand]

Hello,
sorry, but this entry is not written in the file.
Here is a pice of this file:

java_plugin_param_type=application/x-java-applet;jpi-version\=1.4
LockdownModuleInstalled=yes
LoginEventsFromBrowserOnly=true
MaxRowsPerCategory=-1
MaxRowsPerReport=-1
maxWBEMIDFailed=20
MergeHelpTempRemove=true
mx_dtf_enable_ssh_bypass=true
mx_dtf_password_expire_time=86400000
mx_dtf_ssh_bypass_user=Administrator,root
mx_dtf_sshconn_expire_time=3600000
MxVersionNumber=C.05.01.00.00
NetworkRetries=1
NetworkTimeout=5
nparDisc_enabled_state=not


What is the value XX: MX_JVM_OPTS=-XX ???

Thanks

MFG Hillenbrand

[LukaS_9]

Hi,
to be sure the problem is the one I thought, check if in /var/opt/mx/logs/mxdomainmgr..out you can find something like this:
----------
Runtime Error in generating [an object in the screen]
Exception: java.lang.OutOfMemoryError: PermGen space.
Cause: null.
Message: PermGen space.
----------
If yes, I'm quite sure you have to increase the Java VM memory inserting the line below:

MX_JVM_OPTS = -XX:MaxPermSize=96m

into /etc/opt/vse/vseprefs.props

Restart SIM. If you still have problem set the value to 128m instead of 96m.

If it works I think I deserve some points, don't you think so? :))))

good luck!
luca

[Udo Hillenbrand]

Hello,
this file is not exist on my sim:
lert01:/var/opt/mx/logs # find / -name '*props*'
/etc/opt/mx/config/clustermon/Disk.props
/etc/opt/mx/config/clustermon/System.props
/etc/opt/mx/config/clustermon/MSCS.props
/etc/opt/mx/config/clustermon/CPU.props
/etc/opt/mx/config/MxVersion.props
/etc/opt/mx/config/cache/ViewerCache.props
/etc/opt/mx/config/cache/contextSensitiveHelpCache.props
/etc/opt/mx/config/cache/MibItemsbyOID.props
/etc/opt/mx/config/identification/wstitles.props
/etc/opt/mx/config/identification/additionalWsDisc.props
/etc/opt/mx/config/sso.props
/etc/opt/mx/config/debugsettings/mxinitconfig.props
/etc/opt/mx/config/debugsettings/mxpassword.props
/etc/opt/mx/config/debugsettings/hpsim.props
/etc/opt/mx/config/debugsettings/DTFServer.props
/etc/opt/mx/config/debugsettings/DomainManager.props
/etc/opt/mx/config/debugsettings/mxinventory.props
/etc/opt/mx/config/globalsettings.props
/etc/opt/mx/config/log4j.props
/etc/opt/mx/config/httpEventHandlers.props
/etc/opt/mx/config/database.props
/etc/opt/mx/config/indications/indicationFilters.props


in mx.log:
@!@,2007-03-01 15:14:28 CET,German_SESSION,German_FAILURE,German_LOGIN,German_USER,Login Failed Authentication (172.23.5.100),German_WARNING,root,,,

in mxdomainmgr.0.log

01 Mrz 2007 14:57:28,981 INFO [Server] JBoss (MX MicroKernel) [3.2.7 (build: CVSTag=JBoss_3_2_7 date=200501280217)] Started in 53s:459ms
ERROR: MxPAMAuthRealm - The PAM shared library was not found


The user and pass is ok. I can log in the OS via ssh.

MFG Hillenbrand

[LukaS_9]

Hi, are you sure /etc/opt/mx/config/globalsettings.propsdoes not exist? I see it from your list. Is the 5th from the bottom.

However taking a look on your log, it seems to be a PAM authentication problem.

Take a loof of paragraph "Login Authentication on Linux and HP-UX" of "HP Systems Insight Manager Technical Reference Guide".

http://www.hp.com/wwsolutions/misc/hpsim-helpfiles/sys-book.pdf

regards....have you to pay something for each assigned points? :))))

Luca

[Udo Hillenbrand]

Hello Lukas,
/etc/opt/mx/config/globalsettings.props exist.
But you have written: /etc/opt/vse/vseprefs.props

In this book is written: PAM Authentifikation default file is /lib/security/pam_unix.so

This file not exist by my system.

but this :
/lib64/security/pam_unix.so

MFG Hillenbrand

[LukaS_9]

Hi,
unfortunatly I have no many experience in pam configuration, but I think you have to follow this way to solve your problem.
I'm sure you can make it!
good luck!
luca

[LukaS_9]

sorry I forgot.....
The right file is /etc/opt/mx/config/globalsettings.props
I don't know wy I wrote another filename :)

regards
luca

[Udo Hillenbrand]

Hello Lukas,
I have linked in /var:
security -> /lib64/security/
But it was no success ;-(

When I attemped to logged in following error occured:
ERROR: MxPAMAuthRealm - The PAM shared library was not found

Have you an idea???
Which library was not found???

MFG Hillenbrand