Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

Sim v5 SP4 and Identification of Win2k3 Servers

 
Malcolm Nicholson
Occasional Visitor

Sim v5 SP4 and Identification of Win2k3 Servers

We have mixed win2k and win2k3 servers being monitored via SIM. However we get no information about win2k3 servers, no Product Name, no OS name, only IP data.

Any ideas?
5 REPLIES
Albert Austin
Esteemed Contributor

Re: Sim v5 SP4 and Identification of Win2k3 Servers

Have you installed SNMP and configured it with the proper community strings? Also trap destination to SIM server?
When that is done do a hardware and software status polling.

Rgds,

Albert
Albert Austin
Esteemed Contributor

Re: Sim v5 SP4 and Identification of Win2k3 Servers

Also forgot to ask if all agents have been installed? Version control agent configured to point to VCRM manager. That should give you OS name. Do a Software polling after configuring agents.
Ferry Steenvoorde
Valued Contributor

Re: Sim v5 SP4 and Identification of Win2k3 Servers

Malcolm Nicholson
Occasional Visitor

Re: Sim v5 SP4 and Identification of Win2k3 Servers

I've found a win2k3 system that is being identified correctly. And it has the same settings as the systems that aren't.

I've also noticed that on the systems, that are not being identified correctly, the Systems Management Homepage cannot be loaded correctly locally on the server.
Malcolm Nicholson
Occasional Visitor

Re: Sim v5 SP4 and Identification of Win2k3 Servers

Looks like we may have sorted it. In SNMP setting, "Accept SNMP packets from these hosts" was selected, and only the SIM server was added. Adding the "localhost" fixed the issue.