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Server Management - Systems Insight Manager
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System Info not being displayed.

 
Glenn Barnes
Advisor

System Info not being displayed.

I have repaired the agents, reinstalled the agents and also reinstalled the CMS but I am still unable to see the following info in HP SIM5:-

Product name
System type
OS name

Can anyone help?
3 REPLIES
Glenn Barnes
Advisor

Re: System Info not being displayed.

Fixed
Yair Harel_1
Occasional Visitor

Re: System Info not being displayed.

HOW ?
Glenn Barnes
Advisor

Re: System Info not being displayed.

I had to go into each server, click "tools and links" and amend the system protcol settings. If it still didn't pick it up I then edited the system properties.

I think you can also do this globally by going into Options, Protocol settings and then global protcol settings, however, this didn't work for me. I had about 120 servers which took a few hours to do so not the ideal way to fix the problem.