System Management Homepage Issue

[Andrew Affleck]

I'm running HP System Insight Manager version 5 and have a problem viewing the System Management homepage on a certain server.

It times out during loading and I get an error which results in the homepage being incomplete. Where other servers have all the hardware products displayed in their fancy "green" or "amber" status boxes, this particular server displays:

Overall System Status - no failed/degraded items.

I tried to deploy the latest PSP from my repository server which completed successfully but it made no change to the above issue.

The homepage is also failing to identify the type of server (top right corner of screen) and the task tab along the top next to settings and logs tabs respectively.

If someone had any solutions it would be greatly appreciated.

[Daniel Leblanc]

1 All you re server SNMP setting are set for TRAPS>Communite name(correc name),TRAPS>Communite name>traps destination> 1-server Insight & 2-127.0.0.1
#2 All you re server snmp setting are set for SECURITE> Accepted community name>Communite name(correc name),All you re server snmp setting are set for SECURITE> Accepted community name>Communite name> Accepted packet from these host>1-server Insight & 2-127.0.0.1.

3# in youre Home page manegement>Setting>Securite
A_IP Binding-Nothing
B_IP Restricted Login-Nothing
C_Local Server Certificate-Nothing
D_Local/Anonymous Access-Nothing
E_Trust Mode>Secure Trust Modes:Trust by Certificate
F_Trusted Management Servers>Importe you Insight server certificate
G_User Groups-Nothing.

Then we can look more in dept,first level 1 is alway over look and can be a pain.HOPE it help you

[Rob Buxton]

There's an issue with the 7.51 Agents, a reboot fixes it for a while.
You can deploy the agents using the setup.exe that comes with the PSP. Run that and it starts the Remote Deployment Console. You can install the PSP and even configure the agents with this.

[Andrew Affleck]

Cheers guys.

I had a look at the SNMP security setting of a server that displays the correct information and applied these to the new server. This solved the problem.

I also have a few other servers that are short on agents and need the SNMP settings changed so I now know what to do.

Thanks again

[Daniel Leblanc]

No problem,please apply you re point and closed the message if you re finish.

Have a nice day!