System Manager Homepage

[CRXANDER]

I have uninstalled and re-installed last version of system manager homepage, but I gives this error
"failed to add or start the hp system manager homepage service"

OS: Windows 2003 Server R2
ProLiant DL3780 G5

[Gladiator]

Hi,

After uninstalling SMH remove all the folders.
Hp and Compaq folder in System drive.

Reboot the machine.

Now install SMH again.

Regards
Sins

[CRXANDER]

I followed your council, I removed the folder hp and compaq and re-installed but I give the same error
"failed to add or start the hp system manager homepage service"

and the HP Version Control Agent for Windows is not installed

[sandeep_raman]

Try the manual uninstall of smhp per http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01658585/c01658585.pdf - Page 66

[WDSGlobal Group MIS]

Did you reboot between the uninstall and re-install? I believe this is necessary to allow some registry entries to be cleared out after the uninstall. I have had to do this on a few Windows servers recently after an update program for SMH and VCA...

[CRXANDER]

1 - The server has no service SMH (SysMgmtHP)
2 - SMH removed through Add / Remove Programas in the Control Panel presents this error "Failed to remove the System Management Homepage Service"
3 - Delete all directories in c:\hp c:\compaq
4 - I search the keys in regedit, these do not exist
\HLM\SOFTWARE\Hewlett-Packard\System Management Homepage
\HLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\System Management Homepage
\HLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\(3C4DF0FD-95CF-4F7B-A816-97CEF616948F)
\HLM\SYSTEM\CurrentControlSet\Services\Eventlog\System\HP System Management Homepage
\HLM\SYSTEM\CurrentControlSet\Services\SysMgmtHP
5 - I reboot and re-install
Presents the same error
"failed to add or start the hp system manager homepage service"