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тАО03-02-2007 11:08 PM
тАО03-02-2007 11:08 PM
System Model : Null after upgraded to PSP 7.70A
I got couple of server upgraded to PSP 7.70A using VCA.
All server reporting System Model : NULL now and VCA and VCRM not able to launch successfully via HPSMH.
Anybody able to help ?
URGENT !!!!
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тАО03-04-2007 06:36 AM
тАО03-04-2007 06:36 AM
Re: System Model : Null after upgraded to PSP 7.70A
Is SNMP still correct.
You may have over written the Trust certificate with the update.
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тАО03-11-2007 08:57 PM
тАО03-11-2007 08:57 PM
Re: System Model : Null after upgraded to PSP 7.70A
I get this message when clicking on VCA:
"The Version Control Agent encountered an error while obtaining the software and firmware inventory."
Besides this, other problems occured after upgrade and reboot. The login screen only showed the Windows logo, no login fields, and the rest was black. Searched and found a solution (reg hack in the colors key).
The the Help and Support service was gone. Had to add a registry setting there too.
So, it seemed that the Support Pack did some ugly things to the server.
Anyone else with similar problems after upgrade?
// Jimmy
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тАО03-12-2007 06:05 AM
тАО03-12-2007 06:05 AM
Re: System Model : Null after upgraded to PSP 7.70A
SNMP settings are definately correct. I've even tried setting it to allow all hosts.
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тАО03-12-2007 07:47 AM
тАО03-12-2007 07:47 AM
Re: System Model : Null after upgraded to PSP 7.70A
"The Version Control Agent encountered an error while obtaining the software and firmware inventory."
Have something in common. They are both relying on SNMP data. I would suggest that you double check to make sure that the agents are running and that SNMP is running. If they are then I would double check the SNMP settings to make sure that they did not get changed somehow during the agent upgrade process. This really sounds like an SNMP issue of some sort.
-Rich
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тАО03-16-2007 06:02 AM
тАО03-16-2007 06:02 AM
Re: System Model : Null after upgraded to PSP 7.70A
The NIC agent service is not starting, times out.
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тАО03-16-2007 06:03 AM
тАО03-16-2007 06:03 AM
Re: System Model : Null after upgraded to PSP 7.70A
The HP NIC agnet is not starting, times out
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тАО03-16-2007 07:49 AM
тАО03-16-2007 07:49 AM
Re: System Model : Null after upgraded to PSP 7.70A
If you are using Trust by Certificate, they might have become corrupted. I have had this happen a few times.
As for the NIC agent issue.
One other thing that may be a longshot. Did you install the HP Network Configuration Utility on your servers?
We have had some odd problems with some of our servers that we think are being caused by this software and we will be uninstalling it next week on a couple of boxes to see if this clears things up.
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тАО03-18-2007 12:54 PM
тАО03-18-2007 12:54 PM
Re: System Model : Null after upgraded to PSP 7.70A
I've got exactly the same problem here, HP System Management Homepage times out and System Model is "Unknown". In addition HP Version Control Agent can't talk to the HP SIM Server. I've this problem on all 104 Servers since upgrade to PSP 7.70, however I've also got several Server 2000 boxes which are still running fine. That prompted me to roll back "HP Insight Management Agents for Windows Server 2003" to Ver 7.60.0.0 from PSP 7.60 and it's back to normal.
I don't see this as solution but a workaround. Obviously there is something wrong with "HP Insight Management Agents for Windows Server 2003" Ver 7.70 and HP should look at it and release updated version which is going to work.
Cheers
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тАО03-28-2007 01:51 PM
тАО03-28-2007 01:51 PM
Re: System Model : Null after upgraded to PSP 7.70A
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqMgmt\Cqmghost\hostmib.dll because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CPQMgmt\CqMgHost\CPQMIB1K.DLL because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqNiMgt\CPQNIMIB.DLL because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqNiMgt\NICMIB.DLL because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqMgmt\Cqmgserv\servmib.dll because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqMgmt\Cqmgstor\stormib.dll because it is missing or misconfigured.
The SNMP Service is ignoring extension agent dll C:\WINNT\system32\CpqMgmt\CqmgStor\iscsimib.dll because it is missing or misconfigured.
Another HP Forum post alerted me to the fact that this file: (C:\WINNT\system32\cqhstutl.dll) was also missing (this was not in any event log).
I resolved the issue by coping all these .dll files from another server that successfully upgraded to PSP 7.70 to the same location. Works a treat after starting the "HP Insight Foundation Agents" and the "HP Insight NIC Agents" services, and then restarting the SNMP service (and dependencies).