Systems not appearing

[Tom Knox]

I recently rebuilt my SIM server with Windows 2003 R2 and SIM 5.0 with SP5. Everything seems to work, I even receive emails on my servers when something happens, but when I log into Insight Manager and click "all systems", there is nothing there. It's like they're just not showing up. Has anyone seen anything like this? Thanks

[Rob Buxton]

Check the Discovery filters and see if they're on.
My guess is that they're "Unknown" and that you'll need to change SNMP on the remote servers to allow the HPSIM Server as an allowed host.

[Tom Knox]

Thanks for the help. I just checked the filter and it is not turned on. This install is pretty much out of the box.
The servers are set to allow the SIM server as an allowed host.
I was just recently running SIM 5.0 with SP4 and everything was working great, I probably should have left it alone.

[Rob Buxton · Accepted solution]

Are you logging in using the account it was installed in or a new account.
If the latter it may be that the Authorizations has not been set under Options->Security->Users & Authorizations then the Authorizations tab.

[Tom Knox]

You are the man! That was it. Thanks very much!