HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
Server Management - Systems Insight Manager
cancel
Showing results for 
Search instead for 
Did you mean: 

Sytem Managment Homepage issues

 
John Rigby
Occasional Advisor

Sytem Managment Homepage issues

I get timeout errors when opening the system managment homepage on my SIM Server. I need to crerate a new PSP but am not getting the version control or repository links.

Also the model is shown as unknown within the Homepage.

Im tempted to uninstall the system management homepage software or remove and re-add the machine to SIM. Any thought of best approch here?

 

 

P.S. this thread has been moved  from Insight Remote Support > general to ITRC HP Systems Insight Manager Forum - HP Forums moderator

2 REPLIES
ShreeS
Advisor

Re: Sytem Managment Homepage issues

Hi John,

To resolve this issue, perform the following step:
Open the smhpd.xml in the installpath\hp\hpsmh\conf directory on the boot drive with text editor.
Manually add the "ui-timeout" tag as follows (between the and ):

value
Value could be between 10 - 3600.
Save the file.
Restart the HP SMH service.
Re-login to SMH
It should not timeout now.
John Rigby
Occasional Advisor

Re: Sytem Managment Homepage issues

Thanks for your feedback. It seems to have just resolved itself now. I will keep your notes for future refrence.