Tools/Insight Software/Software Updates show blank page

[Michael Pultz-Hansen]

Hi,
I've just installed the HP SIM 5.3 SP1, and I can see that the "Insight Software Update Task" completes with an event stating there are updates available.
However, when I go to Tools/Insight Software/Software Updates it just show a blank page...
I've tried this on both IE7, IE8 and FireFox 3.5 - same problem on all browsers.

Is there someone who have any insights into what I can do to make the Software Updates page show the content?

In advance, thank you!

Michael

[Michael Pultz-Hansen]

Anyone...?

Is this normal behavior? This is my first HP Sim installation...

Regards,
Michael

[Change_happens]

HPSIM 5.3 sp1 is latest released version of HPSIM but might be there are other products updates available.

"Tools/Insight Software/Software Updates" option should show that what you have installed in your system and what is latest available on web in a table.

when you installed through IS DVD, did u get any error.. i was wondering if you didnt install it.
-CH

[Jaloosk]

Hi Michael,

Have you been able to resolve this problem? I'm having the exact same issue.

Thanks,

Joel

[Michael Pultz-Hansen]

Hi,
I've not been able to answer this thread until now, as I've been away on vacation...

I've not had any problems installing HP SIM from the DVD - is there something specific I have to choose to get the update function?

I've not yet resolved the issue...

Best regards,
Michael