Unable to clear errors in Integratred management log

[Chris Coates_1]

I have SIM up and a server is showing errors in the IML. I have selected the error and cliched "Mark Selected Items Repaired" and nothing happens. I have tried the other options to clear the whole log and mark all items repaired and still nothing. Not even an error. I have rebooted the server and tried again. Still nothing. I have over 100 servers in SIM and this is the first time I ahve seen this. Any suggestions?

Thanks

Chris

[Daniel Leblanc]

Tip on geting HELP in the HP Forum APPLY YOU RE...
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[Chris Coates_1]

And the answer is?

Thanks

[Daniel Leblanc]

You get when you apply you re points..it so easy...

[Rancher]

Make sure you have the correct authorizations to delete the logs on All Managed Systems.
Options, Security, Users and Authoriztions.
That is where I would look first.

[Daniel Leblanc]

Nope not there..
;)

[Stefan Laemmer · Accepted solution]

Let me quote David Claypool:

"The Insight agents require the presence of Read-Write or Read-Create (the same as Read-Write in Microsoft SNMP) for proper operation. A write string is necessary to set disk thresholds, clear the IML, and for inter-agent communications. HP SIM does NOT use a write string across the wire--all of its "write" operations are accomplished via HTTPS."

[Rob Buxton]

And the alternative method is to use the HP Integrated Management Log Viewer program directly, it should be under Program Files ->HP System Tools

There were also some issues with the older PSPs where they didn't always clear. Again using the IML directly should help.

[Mohamed_]

try IML viewer from the server start menu -> hp system tools it should work even when the web based IML does not pending that you have the read_write SNMP string