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Unable to connect to database SIM 7.2

Klustatfuc
Occasional Visitor

Unable to connect to database SIM 7.2

HI,

 

Hp SIM was installed and confirgured in my company a few months back and was working fine, now when trying to connect i am unable to open the application with ubale to connect to database, the below is the result of mxgetdbinfo, although the user account associated with HP SIM has local admin rights so should have access to cerstor

 

Exception in thread "main" java.lang.ExceptionInInitializerError
at com.hp.mx.cli.MxAuxillaryDispatcher.main(MxAuxillaryDispatch
40)
Caused by: java.lang.SecurityException: C:\Program Files\HP\Systems Ins
ger\config\certstor (Access is denied)
at com.hp.mx.utilities.MxFileUtil.create(MxFileUtil.java:121)
at com.hp.mx.utilities.MxFileUtil.secureFile(MxFileUtil.java:67
at com.hp.mx.utilities.MxKeystore.<init>(MxKeystore.java:571)
at com.hp.mx.utilities.MxKeystore.<clinit>(MxKeystore.java:351)
... 1 more
ERROR: mxgetdbinfo received an exception from Java Virtual Machine.
ERROR: mxgetdbinfo received an exception from Java Virtual Machine.

 

additionally the logs say the follwoing however database.props does not appear to exist

 

14 Nov 10:47:22,753 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database using property file: database.props
14 Nov 10:47:22,753 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database retry = 0
14 Nov 10:47:23,002 INFO [STDOUT] Database initialization failed for URL: jdbc:jtds:sqlserver://ServerName:1433/Insight_v50_0_16522626;loginTimeout=20;domain=XXXX;instance= Ex: java.sql.SQLException: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication.
14 Nov 10:47:28,010 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database using property file: database.props
14 Nov 10:47:28,010 INFO [HPSIM_DEBUG] [Status-0] (main) Trying connection to database retry = 1

 

Thanks in advance