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Server Management - Systems Insight Manager
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Unable to connect to homepage from SIM

 
Bart Korsten
Occasional Advisor

Unable to connect to homepage from SIM

Hi,

I have SIM 5.1 installed and SE (seperate server). SIM detects all my Windows servers ok. But SIM does not correctly detects the VMware ESX server (3.0.1). When i run the Identify Systems from the options menu It detect it cannot use the homepage :

"The System Management Homepage is not supported on this system"

SIM does however display a green dot in the table view of these servers. I'm also unable to register the vmware server.

These are my protocol settings :

WBEM points to root user
SNMP points to r/w community name
SSH point to root user

I am able to access the homepage directly from the SIM server.
3 REPLIES
Bart Korsten
Occasional Advisor

Re: Unable to connect to homepage from SIM

Some addition info, the output from system identify option :

Starting identification process...
Checking for known running web servers.
Checking for System Management Home Page and other HP web agents.
The System Management Homepage is not supported on this system.
Checking for WBEM support on system.
This system does not have any SMI-S CIMOM installed
This system doesn´t have a server CIMOM installed, or cannot connect to it using all credentials specified
Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system
Running WS-Man identification.
Checking for SNMP support on system.
The system responded to a SNMP request, it supports SNMP.
Running SNMP base Cluster identification using common cluster MIB.
This was not a system with the common cluster MIBs supported.
Running HP ProLiant management agent identification
System has the SNMP ProLiant server (foundation) agents installed, adding system type.
Running HP NetServer identification.
System supports the NetServer SNMP agent, adding system type
Running HP-UX SNMP identification.
System does not have the HPUX SNMP agents installed.
Running SNMP System Type Manager identification.
Found matching SNMP System Type Manager rule, added as possible system type
Checking for DMI protocol support.
The Windows CMS cannot communicate with HP-UX or other DMI, skipping.
Running DMI System Type Manager identification.
The system does not have Windows DMI support.
Running HP-UX DMI identification.
The system does not have HP-UX DMI support.
Running HP/Compaq Desktop identification.
The system does not have Windows DMI support.
Running HP DMI Desktop identification.
The system does not have HP DMI Desktop support.
Running Generic DMI identification.
The system does not have Generic DMI support.
Checking for SSH protocol support.
The system supports SSH protocol
Running Storage identification.
Storage identification detected that the Storage Essentials plugin is installed, using the Storage essentials information.
Running HP Service Guard Identification.
The system is not part of HP Service Guard cluster
idPluginStart.IPMCompatible
Running VM identification.
Checking for license data on system.
SMH trust status is false.
Running limited data collection for common attribute.
Done with limited data collection, checking retrieved data.
Building system relationships.
System identification done with this system.

So it does detects SNMP and the SE APPIQ agent, but not the SMH.
Bart Korsten
Occasional Advisor

Re: Unable to connect to homepage from SIM

problem solved. I had a proxy server configured in IE on the CMS server. Disabling this proxy fixed the problem.
Bart Korsten
Occasional Advisor

Re: Unable to connect to homepage from SIM

see last comment