Server Management - Systems Insight Manager
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Unable to open SIM

Occasional Contributor

Unable to open SIM

I'm experiencing an issue where the SIM is not starting, it comes up with an error saying that I should check if the database service is running.


I had this issue in the past after I changed the password for the hpsim account. But I managed to correct that issue without long delay.


This current issue started two weeks ago and for the life of me, I can't seem to get it to work.


I can connect to the database using the management studio from another sql server, browse the database without getting an access denied.


The event log contains multiple error entries as indicated below: Problem initializing the database. Cannot start SIM: Authentication type should be host or dbms, check database.props


I'm now even thinking about reinstalling SIM but I'm afraid it might not resolve my issue.