Unable to update the HP VCRM catalogue

[Sands15]

Hi Team,

I am unable to update the HP VCRM catalogue.
I am getting below error while updating VCRM repository.

Additional Data
Error for file: SPP2014020.2014_0128.5.iso
Error code: 12003
An extended error was returned from the server.550 Failed to change directory.

Error for file: SPP2013090.2013_0830.30.iso
Error code: 12003
An extended error was returned from the server.550 Failed to change directory.

Error for file: SPP2013090.2013_0830.30.iso
Error code: 12003
An extended error was returned from the server.550 Failed to change directory.

Error for file: SPP2014020.2014_0128.5.iso
Error code: 12003
An extended error was returned from the server.550 Failed to change directory.

Kindly help.

[Haenggi]

I have exactly the same problem. I'm connecting to the internet without proxy

SIM Version C.07.03.00.00

Version Control Repository Manager 7.3.0.0

I can't even upload a support pack

I get the error Message :

There are no support packs found in the following path(s)

I have downloaded the following SPP : SPP2014020B

Any help i would appreciate. 

[Sands15]

Manually download the support pack and moved it into VCRM repository.

vcrm will rebuild the repository and it will update it also.

[Haenggi]

Thx for your answer.

It helped me a lot.

I determined that the path to HP is wrong.  The actual path to SPP is

ftp.hp.com\pub\softlib2\software1\cd-generic\p1513074441\v97758

and VCRM tries to connect to

/pub/softlib2/software1/cd-generic/p1513074441/v96333/

[Sands15]

thanks for providing the path :)

[Dennis Handly]

>ftp://ftp.hp.com\pub\softlib2\software1\cd-generic\p1513074441\v97758/

A URL like this works better in other browsers like firefox:

ftp://ftp.hp.com/pub/softlib2/software1/cd-generic/p1513074441/v97758/