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Unable to upgrade from sim 5 sp4 to sim5 sp5

Steve_P
Advisor

Unable to upgrade from sim 5 sp4 to sim5 sp5

Hi All,

I was trying to upgrade existing SIM5 sp4 to SIM5 sp5 but it failed during the database configuration. I received an error message "Unable to get information from specified database server". The sim is pointing to a named instance rather a default one.

Does SIM only work with the default instance?

Please advice,

Thanks,

Steve
1 REPLY
sandeep_raman
Honored Contributor

Re: Unable to upgrade from sim 5 sp4 to sim5 sp5

Hello Steve,

Check http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=999596

If its SQL DB,stop all SQL services try.

SRH