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06-15-2011 07:19 AM
06-15-2011 07:19 AM
Unhandled exception with Insight Control for vCenter 6.2.2 and Systems Insight Manager 6.3
We have Systems Insight Manager 6.3 installed and working fine. I installed HP Insight Control for vCenter (Server and Storage modules) on our Command View EVA server and went through the configuration pages at https://localhost:50025/.
At the "Enter HP SIM Information" page, I entered the hostname of our HP SIM server and the username using the format AD-Domain\Username and then the account's active directory password. I can log in to HP SIM's webpage using this information successfully and view systems. The user was added and authorized in HP SIM with fill rights.
After hitting Save, I look at the log at c:\program files\hp\insight control for vcenter\server\hpicvcsvc.log, it says:
2011-06-15 11:16:23,377 INFO Polling to HPSIM at skytrain started
2011-06-15 11:16:24,704 ERROR Unhandled exception occured
Traceback (most recent call last):
File "util\error.pyo", line 81, in run_with_except_hook
File "threading.pyo", line 477, in run
File "vmware\__init__.pyo", line 987, in newvc
File "vmware\__init__.pyo", line 901, in extension
File "vmware\__init__.pyo", line 908, in extension
File "suds\client.pyo", line 520, in __call__
File "suds\client.pyo", line 580, in invoke
File "suds\client.pyo", line 611, in send
File "suds\client.pyo", line 662, in failed
File "suds\bindings\binding.pyo", line 239, in get_fault
WebFault: Server raised fault: 'Permission to perform this operation was denied.'
2011-06-15 11:16:24,782 ERROR Unhandled exception occured
Traceback (most recent call last):
File "util\error.pyo", line 81, in run_with_except_hook
File "threading.pyo", line 477, in run
File "vmware\__init__.pyo", line 987, in newvc
File "vmware\__init__.pyo", line 899, in extension
File "vmware\__init__.pyo", line 911, in extension
File "suds\client.pyo", line 520, in __call__
File "suds\client.pyo", line 580, in invoke
File "suds\client.pyo", line 611, in send
File "suds\client.pyo", line 662, in failed
File "suds\bindings\binding.pyo", line 239, in get_fault
WebFault: Server raised fault: 'Permission to perform this operation was denied.'
It does not say authentication failed. If I purposely put in bogus username and password, then it will.
Anybody seen this? What do I need to fix so that it can talk to HP SIM?
At the "Enter HP SIM Information" page, I entered the hostname of our HP SIM server and the username using the format AD-Domain\Username and then the account's active directory password. I can log in to HP SIM's webpage using this information successfully and view systems. The user was added and authorized in HP SIM with fill rights.
After hitting Save, I look at the log at c:\program files\hp\insight control for vcenter\server\hpicvcsvc.log, it says:
2011-06-15 11:16:23,377 INFO Polling to HPSIM at skytrain started
2011-06-15 11:16:24,704 ERROR Unhandled exception occured
Traceback (most recent call last):
File "util\error.pyo", line 81, in run_with_except_hook
File "threading.pyo", line 477, in run
File "vmware\__init__.pyo", line 987, in newvc
File "vmware\__init__.pyo", line 901, in extension
File "vmware\__init__.pyo", line 908, in extension
File "suds\client.pyo", line 520, in __call__
File "suds\client.pyo", line 580, in invoke
File "suds\client.pyo", line 611, in send
File "suds\client.pyo", line 662, in failed
File "suds\bindings\binding.pyo", line 239, in get_fault
WebFault: Server raised fault: 'Permission to perform this operation was denied.'
2011-06-15 11:16:24,782 ERROR Unhandled exception occured
Traceback (most recent call last):
File "util\error.pyo", line 81, in run_with_except_hook
File "threading.pyo", line 477, in run
File "vmware\__init__.pyo", line 987, in newvc
File "vmware\__init__.pyo", line 899, in extension
File "vmware\__init__.pyo", line 911, in extension
File "suds\client.pyo", line 520, in __call__
File "suds\client.pyo", line 580, in invoke
File "suds\client.pyo", line 611, in send
File "suds\client.pyo", line 662, in failed
File "suds\bindings\binding.pyo", line 239, in get_fault
WebFault: Server raised fault: 'Permission to perform this operation was denied.'
It does not say authentication failed. If I purposely put in bogus username and password, then it will.
Anybody seen this? What do I need to fix so that it can talk to HP SIM?
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