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Re: Upgrade HP Insight Remote Support Standard (IRSS) from 5.5 to 5.6

 
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ehuang
Super Advisor

‎08-09-2011 12:15 PM

‎08-09-2011 12:15 PM

Upgrade HP Insight Remote Support Standard (IRSS) from 5.5 to 5.6

Do I need to uninstall 5.5 first? Anything I need to backup or take notes first?
I am wondering what is the right procedure. Much appreciated. 

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shocko
Honored Contributor

‎08-10-2011 01:48 AM

‎08-10-2011 01:48 AM

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Re: Upgrade HP Insight Remote Support Standard (IRSS) from 5.5 to 5.6

I would use the Remote Support Software Manager (RSSW Manager) for this. It should eb already on the server with IRS/WEBES installed

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ehuang
Super Advisor

‎08-11-2011 09:17 AM

‎08-11-2011 09:17 AM

Re: Upgrade HP Insight Remote Support Standard (IRSS) from 5.5 to 5.6

@shocko wrote:

I would use the Remote Support Software Manager (RSSW Manager) for this. It should eb already on the server with IRS/WEBES installed

Thank you Shocko!!! You saved me lots of time!!!

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