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Upgrade from Insight Manager 7 to SIM 4.2

Mick Severn
Occasional Advisor

Upgrade from Insight Manager 7 to SIM 4.2

Help - I've upgraded from Insight Manager 7 SP2.3 to SIM 4.2. The upgrade was all ok with no errors and then I ran dmtshell to retrieve all my data. This ran without problems.

However, when I run SIM 4.2 I see no servers at all. All my discovery filters are in place like they were on IM7 but can't see anything. When I try to add a system manually I am told it already exists. Where can I see my servers?
2 REPLIES
Rob Buxton
Honored Contributor

Re: Upgrade from Insight Manager 7 to SIM 4.2

Uncheck the Filters, the devices may not be being recognised.
You want to be able to see Unknown or Unmanaged devices.
Mick Severn
Occasional Advisor

Re: Upgrade from Insight Manager 7 to SIM 4.2

Still no joy - removed the discovery filter but nothing showing. (see picture)

Considering upgrading to SIM 5 but would like to sort this issue out before a further upgrade.