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VCA Formatting Error

 
Rancher
Honored Contributor

VCA Formatting Error

I am getting the following error all of a sudden on some of my servers when I try to open the VCA: An error occurred while formatting the page for display.
The log shows the following: Additional Data
XSLTTransform::applyTransform - SAX Exception!
File: C:\hp\hpsmh\data\cgi-bin\vcagent\xsl.en\inventory.xsl
Line: 1
Col: 1
Msg: Invalid document structure
However, this is not happening on all of my servers. Any thoughts?
3 REPLIES
Rob Buxton
Honored Contributor

Re: VCA Formatting Error

Only the obvious, any changes to the servers having the problems?
Possibly try clearing the browser cache or trying a different browser.
I've not seen it here, but we're a bit behind on our PSP patching at the moment.
Rancher
Honored Contributor

Re: VCA Formatting Error

There have been no changes to the servers. It is happening on 8 servers out of around 170. Two of the servers I mange myself, so I know there have been no changes to those.
PZel
Valued Contributor

Re: VCA Formatting Error

Probably you can reset it with the following commands: (place them in a cmd file)
taskkill /f /im/ vcagent.exe
net stop sysmgmthp
net start sysmgmthp
net start cpqvcagent
PZ