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Server Management - Systems Insight Manager
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VCA causes VCRM to crash.

 
JeffScott
Occasional Visitor

VCA causes VCRM to crash.

Greetings,

 

I have a VCRM server configured with:

VCRM 7.2.2.0

VCA 7.2.2.0

SMH 7.2.2

 

And server1 configured with:

VCA 7.2.0.0

SMH 7.2.2

WBEM 9.4.0.0

 

I have other servers in my environment that can succussfully connect to the VCRM server.

I have reinstalled the agents on server1 to no avail.

 

If I load the VCA home page in SMH on server1 then the VCRM service will crash consistently and repeadedly every time: with:

Faulting application name: cpqsrhmo.exe, version: 7.2.2.0, time stamp: 0x5201fdd0

Faulting module name: MSVCP80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b550

Exception code: 0xc0000005

Fault offset: 0x0000000000009502

Faulting process id: 0xc80

Faulting application start time: 0x01ced968b245e9f9

Faulting application path: C:\hp\hpsmh\data\cgi-bin\vcrepository\cpqsrhmo.exe

Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll

Report Id: ebf5fe6b-455f-11e3-83d0-005056b9132b

 

Any ideas where I can start looking to rectify this issue?

 

Thanks

Jeff.