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VCA configuration problem

Panoramix
Occasional Advisor

VCA configuration problem

Hello

I have a following issue:

I changed hpsim password and all works ok apart from VCA on servers. When i tried to change settings via HP SIM i received error that HP SIM cannot start secure session to agent so i:

- check certificates - OK
- check service - OK (re installation did not work - the same issue)

I then tried to configure it from SMHP but when i am trying to set password there i receive internal server error.

Is there anything else i should check?

Michał
5 REPLIES
Panoramix
Occasional Advisor

Re: VCA configuration problem

BTW: i found following error:

Faulting application vcagent.exe, version 2.2.0.820, faulting module msvcr80.dll,

MichaÅ
Joyce Melvin
Occasional Visitor

Re: VCA configuration problem

I too am having the same error message but on the ntdll.dll. I tried installing the latest agents to no avail.
Rob Buxton
Honored Contributor

Re: VCA configuration problem

The VCA doesn't use a a service account. It can either use a domain account or a local account on the server hosting the VCRM. I prefer the local account approach I've had less problems using that. I ensure the local account has admin rights on that server.

You may also want to verify you're running the latest version of the VCRM.
Joyce Melvin
Occasional Visitor

Re: VCA configuration problem

Mine is set to use local account
Panoramix
Occasional Advisor

Re: VCA configuration problem

Hi

Mine is also set to local but uses domain account to connect to VCRM share.

MichaÅ