VCRM denies downloads

[Rich Ewalt]

The VCRM has decided to stop allowing VC agents on other servers to download software updates. It is a security issue. The error message in the VCRM log is:
Incorrect login account privilege or protocol for request.
(get) /vcrepository/repository

HTTP Headers:
HTTP_ACCEPT=*/*
HTTP_ACCEPT_LANGUAGE=
HTTP_COOKIE=Compaq-HMMD=0008-986a1ff3-4017-5449-add0-f97ebec61279-1145488997218643
HTTP_HOST=
HTTP_HPSMH_SESSIONDIR=C:/hp/hpsmh/session/0008
HTTP_HPSMH_USER=hpsmh_anonymous
HTTP_HPSMH_USERTYPE=anonymous
HTTP_VCREPOSITORY_PROP=operator:10;
PATH_INFO=/cgi-bin/vcrepository/cgi
PATH_TRANSLATED=c:/hp/hpsmh/data/cgi-bin/vcrepository/cgi
QUERY_STRING=legacyuri=/vcrepository/repository&file=cp005887.exe&manufacturer=Compaq&name=ProLiant%20DL360
REQUEST_METHOD=get

Query Parameters:
file=cp005887.exe
manufacturer=Compaq
name=ProLiant DL360

However, I can't figure out why I'm getting this. It was working fine up until a month ot so ago. Any ideas?

[Ananthak23]

Rich,

From the log it looks like the VCA is trying to contact VCRM with "Anonymous" privelege. Makesure that the VCA is using administrator/operator privelege to access VCRM.
Configure one of the VCA system with the right credentials and then use SIM to replicate this agent settings to other systems.

Good Luck

-Anantha

[Rich Ewalt]

Hmmmmm.... I thought that is how I had it configured. Can you lead me thru the process?
Thanks.

[TechGuru]

in VCRM system, create user called "vcadmin" & create group called "vcadmins".

Open *System management Homepage* &
goto *settings*->*security*->*user groups*

& type group name (*vcadmins*) under *Administrator* or *operator*

Configure Version Control agents to use user "vcadmin" for connecting to VCRM.