VCRM no longer found in SIM

[JoostdeHeer]

I've added the account that has admin rights on the server (and which is used to run the pegasus WMI mapper service) is added to both the Global credentials and the system credentials.

I've checked with Wireshark: during a discovery/identify, there is traffic from the SIM server to the VCRM server on port 5989, the WBEM port. But nothing is logged in the Pegasus access log.

Joost

[Andrew_Haak]

Could you paste the discovery job once again ?

[JoostdeHeer]

The discovery setup can be seen in the screenshots.

And the output of the discovery:

********* Significant issues and overall target discovery/identification
status:
Major: The system cannot be identified properly for HP SIM to manage;
unable to get one or more of the following: model, serial number or
unique identifier (UUID). For management processors, verify the
system is running the latest firmware. For Linux based operating
systems, you must have dmidecode installed, enable the
PermitRootLogin and PasswordAuthentication in sshd, and use root
sign-in credential. For HP-UX, verify the sign-in credential. For
Windows, check if WMIMapper is configured correctly on the CMS and
verify the sign-in credential.

********* Additional results (listed for information only):

* Starting identification process...
* Checking for known running web servers...
* Checking for SNMP protocol support on system...
Normal: The system responded to an SNMP request; it supports SNMP Protocol
and has a valid read community string.
* Checking for SNMPv3 protocol support on system...
Normal: The system did not respond to SNMPv3. Verify security settings and
v3 credentials in Options->Security->Credentials->System
Credentials
* Running HP ProLiant management agent identification...
Normal: The ProLiant SNMP Foundation agents for servers are not installed
or are not configured.
* Running SNMP base cluster identification using common cluster
MIB...
Normal: This system does not have the common cluster MIBs support.
* Checking for WBEM protocol support on system...
Minor: This system does not have any SMI-S CIMOMs installed. No storage
systems will be found on this system.
Minor: The Central Management System (CMS) cannot communicate with the
CIMOM locally installed on the managed system using the WBEM
protocol, Identification will try to identify Windows systems using
the WMI Mapper as proxy; for Linux and HP-UX systems, check
credentials by going to Options->Security->Credentials->System
Credentials. For Linux systems also check if the HP WBEM provider
is installed.
Critical: There are no valid WBEM / WMI credentials for the system(s).
* Running WBEM rules based identification...
Minor: Identification cannot get computer system hardware data from the
WBEM / WMI providers.
* Running Virtual Machine (VM) Host (non HP Integrity VM Host)
Identification...
Normal: The system is not a VM Host (non HP Integrity VM Host), or WBEM
credentials may not be specified so skipping VM Identification.
* Running Storage identification...
* Did not detect the WBEM protocol support on this system. SMI
storage identification will be skipped.
* Storage identification completed.
* Running HP NetServer identification...
Normal: System supports the NetServer SNMP agent, adding system type.
* Running HP-UX SNMP identification...
Normal: System does not have the HP-UX SNMP agents installed.
* Running OA Identifier which will discover systems in an enclosure
if the automatic enclosure discovery option for OA is enabled...
Normal: The system is not an Onboard Administrator, skipping automatic
discovery of systems in the enclosure.
* Running XMLReply Identifier which will discover systems in a
rack/enclosure if the automatic discovery option for the container
node is enabled...
* Running iLO Identifier which will discover the server if the
automatic server discovery option for iLO is enabled...
Minor: The system responds to the HTTP request but cannot get the XML
output. It is normal for servers not to get the XML data.
Minor: If the http communication from CMS to target is working, but if it
is found to be slow then try increasing the Default connection
timeout parameter for http in global protocol settings.
* Running p-Class Identifier...
Normal: The system is not a p-Class so skipping p-Class identification.
* Running IPMI protocol identification...
Normal: IPMI protocol not detected so skipping IPMI Identification.
* Running SSH Protocol identification...
Normal: This system has SSH protocol support.
* Running SSH Identification...
Normal: The system can be logged in using SSH protocol; has a valid SSH
credential.
Normal: OS Name is identified by the SSH Identification.
* Running WS-Man identification...
Minor: The system did not respond to WS-Management (WS-Man) request.
* Running Monarch OA Identification...
Normal: The system is not a monarch OA so skipping monarch OA
identification.
* Checking for System Management Homepage and other HP web agents...
Normal: The system is not a server, storage or desktop. Skipping the check
for System Management Homepage.
* Running HP Serviceguard Identification...
* Running SNMP System Type manager ...
Normal: No matching SNMP System Type Manager rule for sysObjID was found.
* Running SNMP subtypes identification...
* No additional subtype(s) found from SNMP.
* Resolving DNS names...
Normal: The fully qualified domain name was successfully resolved for the
system.
* Checking if the Node is a Virtual Center...
Normal: Skipping MxVirtualCenter Identifier
* Running Virtual Machine Management (VMM) Plug-in Identification...
* System passed the discovery filter and will be added.
* Building system relationships...
Minor: The Secure Shell key-based access authentication is not configured
on the system(s).
Minor: System Management Homepage (SMH) is not installed or is not
responding on the system(s).
* Running system Manage Communication diagnosis...
* System identification finished on system.

[Andrew_Haak]

Hello,

I see that you have set Sign-in credentials,If you look at the right in the credentials screen look at Show Advanced protocol credentials. There you will see WBEM/WMI, did you fill these in ? Is the server unknown/unmanaged ?

I would think so if you only have SNMP working at this time ...

[JoostdeHeer]

If I fill in nonsense in the credentials section, I get a login failure in the WBEM log, so WBEM authentication is done successfully, it seems.

Oh well, I've given up on trying to add the 2012R2 VCRM to SIM. I'm just gonna reinstall the server with Windows 2008R2.

[JoostdeHeer]

Back to Windows 2008R2 and the server is discovered normally and VCRM is found without problems....

[Andrew_Haak]

That is strange, i will give it a try monday on a Windows 2012 r2 server..