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06-12-2008 01:48 PM
06-12-2008 01:48 PM
The VCRM was installed along with HP SIM 5.2 using a domain administrator account.I ran into this error when using the DA account credentials to Change the agent settings.After that I created a local user account and put it into the Local administrators group on the VCRM.The Change Agent settings failed using these credentials also.
What am I doing wrong?
Solved! Go to Solution.
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06-12-2008 03:01 PM
06-12-2008 03:01 PM
Re: Version Control Agent cannot see Support Pack on VCRM
If there are no PSPs for it, have you checked you have the PSP for the appropriate OS?
I've always used the local account method and it works with the latest version of HPSIM.
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06-12-2008 07:46 PM
06-12-2008 07:46 PM
Re: Version Control Agent cannot see Support Pack on VCRM
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06-15-2008 05:20 AM
06-15-2008 05:20 AM
Re: Version Control Agent cannot see Support Pack on VCRM
Any of the HP documnentation I have read seems vague on the type of account that VCRM and VCA should use.
Currently VCRM is installed on my HPSIM (Win 2003 server) with a Domain Admin account.I know the VCRM should have a separate account.Should the VCRM be installed using a Local Administrators account on the HPSIM server.The VCA is then configured to connect to the VCRM using that account?Thanks for the replys so far .You are giving me food for thought.
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06-15-2008 12:43 PM
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06-19-2008 01:26 AM
06-19-2008 01:26 AM
Re: Version Control Agent cannot see Support Pack on VCRM
You where bang on.It turns out the server I had my VCA on is a Windows Storage Server 2003 spk 1.I don't think HP supply specific PSP's for this even though its a form of Win 2003.Any other server I configured the VCA on had no problem seeing the PSP's in the VCRM.Thanks for pointing me in the right direction.Sometimes its the little obvious things that get you!
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09-02-2008 01:08 AM
09-02-2008 01:08 AM
Re: Version Control Agent cannot see Support Pack on VCRM
I use SIM 5.2 on Windows W2k3 SP2 engl.
Build version: C.05.02.00.00
If i want to adjust VCRM-Server via Version Control agent on any host it is always not possibly. Equal wich OS, equal wich PSP!
I grant access to client by Trust-Mode via Certificate and it is not a problem to insert certificate from SIM-Server!
After that it´s also impossible to adjust VCRM!
But after reboot from SIM-Server it works immediately and i can adjust VCRM!
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