Version Control Agent for Windows Installation Failure

[M. Daugherty]

I am not able to get the Version Control Agent to install. I have run the entire Support Pack installation and everything else installs fine with the exception of the Version Control Agent. I have also run the individutal executable with the force switch and the results are the same. The errors that I get are: The software is not supported for installation on this system. The SNMP Win32 service was not found by the installer. SNMP is running on the server.

[Daniel Leblanc]

Remove SNMP,reboot and Reinstall SNMP

1 All you re server SNMP setting are set for TRAPS>Communite name(correc name),TRAPS>Communite name>traps destination> 1-server Insight & 2-127.0.0.1
#2 All you re server snmp setting are set for SECURITE> Accepted community name>Communite name(correc name),All you re server snmp setting are set for SECURITE> Accepted community name>Communite name> Accepted packet from these host>1-server Insight & 2-127.0.0.1.

3# in youre Home page manegement>Setting>Securite
A_IP Binding-Nothing
B_IP Restricted Login-Nothing
C_Local Server Certificate-Nothing
D_Local/Anonymous Access-Nothing
E_Trust Mode>Secure Trust Modes:Trust by Certificate
F_Trusted Management Servers>Importe you Insight server certificate
G_User Groups-Nothing

[M. Daugherty]

Thanks for that info. I will give it a try this morning.