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тАО10-13-2009 12:37 PM
тАО10-13-2009 12:37 PM
Re: Version Control Agent hangs
Unlike Nelson, I've not seen this until recently.
It is easy to generate the condition here.
Restart the VCA, then immediately run the SW Polling task. In the C:\hp\hpsmh\data\cgi-bin\vcagent\cache directory only 4 files are created and one (loclinv.xml) is zero length.
Once done the VCA will hang on requests to it.
To correct, kill / restart the VCA and then immediately browse to the VCA. This time 5 files will be created and loclinv.xml will not be zero length.
I'll update when I get a significant update. Others may want to open calls as it may help in the overall diagnosis. Reference this thread in the call.
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тАО10-13-2009 01:33 PM
тАО10-13-2009 01:33 PM
Re: Version Control Agent hangs
That's the same process I went through to reproduce the problem with the support case I logged. Unfortunately, we were only able to reproduce the problem on the CMS using this method. Are your results also limited to the CMS?
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тАО10-13-2009 01:52 PM
тАО10-13-2009 01:52 PM
Re: Version Control Agent hangs
Mostly on PSP 8.10 and above. Not sure if that makes a difference.
Also I've done this on x86 and x64 variants. All Servers W2K3 SP2 with some R2 variants.
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тАО10-19-2009 11:03 AM
тАО10-19-2009 11:03 AM
Re: Version Control Agent hangs
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тАО10-20-2009 05:16 AM
тАО10-20-2009 05:16 AM
Re: Version Control Agent hangs
Thanks
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тАО10-21-2009 03:15 PM
тАО10-21-2009 03:15 PM
Re: Version Control Agent hangs
the last few rounds of PSP agents & the VCRM have had terrible problems!
Are HP even testing their software on their own systems?
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тАО10-23-2009 07:12 AM
тАО10-23-2009 07:12 AM
Re: Version Control Agent hangs
HP SIM console is a prime time tools for Hardware monitoring, since we have over 3300 ProLiant servers configured for Hardware monitoring.
Finally I found the workaround solution as follows:
1.Keep the HP SIM 5.3 on the server.
2.Do not install PSP v8.30, keep PSP v.8.15B
3.Uninstalled VCA, VCRM and SMH, reboot.
4.Install SMH (2.1.15.210 ├в cp009426.exe), VCA (2.1.10.801 ├в cp008925.exe) and VCRM (2.2.1.830 - cp010140.exe).
Since then HP SIM very stable
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тАО11-06-2009 06:40 PM
тАО11-06-2009 06:40 PM
Re: Version Control Agent hangs
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тАО11-25-2009 07:07 AM
тАО11-25-2009 07:07 AM
Re: Version Control Agent hangs
Thanks to HP - I have wasted a lot of time for this case.
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тАО11-25-2009 10:02 AM
тАО11-25-2009 10:02 AM